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Error 109

New Here ,
Sep 22, 2012 Sep 22, 2012

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Hello, I have recently purchased my registered version of CS6 Extended which is expected to be in the mail in a few days. However, i felt it would be a good idea to try to install the trial version so when it came i can just enter the code. It keeps giving me error 109 at the beginning of the download (The step after download assistant) And I have followed the steps on the solution pages a multitude of times. Just to put it out there also, I have bought a liscened version of PS Elements 8 yesterday also and it would install but not open with also the "Elements 8.0 has stopped working..." notice coming up. I would like to know how to get my products installed, I'm running Windows Vista OS here is a link to the screen shot of my system properties http://i50.tinypic.com/2ymgj9e.png

I have currently uninstalled all things relating to adobe (except flash) In prep for more suggestions. I would appreciate help.

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Adobe Employee ,
Sep 22, 2012 Sep 22, 2012

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If you have already completed solution 1 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solution_1.  Then please try intiating a direct download by following the steps listed at http://forums.adobe.com/thread/981369.

Also you maybe receiving the error 109 due to the location chosen to download the install files too.  Please try choosing the default location of your User folder.

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