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noelcun
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Photoshop Crash gives error BEX64

Sep 25, 2012 12:04 PM

Photoshop CS6 Extended

 

Every 15 minutes Photoshop crashes and throws an error titled BEX64. Does anyone know how to fix this? It never did this when I used the 30 day-demo. But after purchasing the product and applying the SERIAL inside of the Demo Manager it started. I can't even finish a project, it's like 2 steps forward then 1 step back.

 
Replies
  • Sudarshan Thiagarajan
    4,000 posts
    Oct 15, 2010
    Currently Being Moderated
    Sep 25, 2012 12:05 PM   in reply to noelcun

    Is it every 15 minutes or is it when you try to do a specific action? Can you please let us know exactly when this happens?

     

    Also, please post the Crash Report you'd receive in full to help us help you.

     

    Do mention if you're using a Wacom Tablet or something similar. And are you sure your video drivers are up to date? What platform are you using - Windows/ Mac OS?

     
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    Oct 4, 2012 3:32 PM   in reply to noelcun

    I'm moving this question to the Download, Install & Setup Help forum for specialized attention to your situation.

     
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    Oct 5, 2012 12:37 AM   in reply to noelcun

    That's a system error. Check your Windows Event Viewer for the exact cause and provide that info. Also tell us what exactly you are doing at the point of crashing.

     

    Mylenium

     
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    Jan 22, 2013 8:01 AM   in reply to noelcun

    Got the same problem here. I already removed the conflicting Wacom drivers from my computer and after that it worked a couple of days; like usual. Unfortunately, I just got the Photoshop crash just about 30 min. ago and again, it's BEX64. + the Adobe Application Manager tells me to 'try out' Photoshop, After Effects etc. but I bought the CS6 Master Collection! Will this be resolved with an update?

     

     

     

    Not Cool.png

     

     

     

    Edit: Photoshop started working again; could it be conflicting with Maya or an other 3D program? I was using that at the moment when firing him up.

     
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    Jan 22, 2013 8:12 AM   in reply to artcloud

    If it is a confilct with Maya, then at best it could be a concurrent use of the same driver issue or, which is also possible, the two licensing systems have a fight. Both Adobe's and Autodesk's licensing systems are quite agressive and don't like being bothered by others... in any case, we would still need the exact crash info:

     

    Working with your Operating System’s Tools

     

    For your install issues, run the Creative Suite Cleaner Tool and lett AAM reinstall the apps.

     

    Mylenium

     
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    Jan 24, 2013 5:22 AM   in reply to Mylenium

    Thanks man, if it crashes again, I'll report the info here. From the looks of it right now; it works just fine again. And the Cleaner Tool worked great too, thanks a lot.

     
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