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Mattio3378
Mattio3378 Calculating status...
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Application manager failed to initialize

Sep 26, 2012 3:09 PM

I need to update the application manager for Design and Web CS6, but I get the following code: U49M1P1

 

Update failed

Application Manager could not be updated

 


2670 Views   15 Replies   Latest reply: malediivit, Jan 1, 2013 5:14 AM
 
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  • Mylenium
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    1. Mylenium,
    Sep 27, 2012 12:06 AM   in reply to Mattio3378
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    We can't help. You're not telling us anything about your system. Also simply download the update from the download section.

     

    Mylenium

     
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  • Pat Willener
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    2. Pat Willener,
    Sep 27, 2012 12:25 AM   in reply to Mattio3378
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    http://www.adobe.com/downloads/ near the bottom.

     
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  • Pat Willener
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    3. Pat Willener,
    Sep 27, 2012 12:27 AM   in reply to Mattio3378
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    Or http://www.adobe.com/applicationmanagerpatch/index.html

     
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  • Mattio3378
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    4. Mattio3378,
    Sep 27, 2012 1:50 AM   in reply to Pat Willener
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    I tried all that. Didn't work. I removed the old application Manager,

    installed the new, copied back the old. Then I installed the whole suite

    again. Then the update worked. On windows 7

     

    Matthias

     
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  • Ronen Ben-Hai
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    5. Ronen Ben-Hai,
    Oct 1, 2012 11:12 AM   in reply to Mattio3378
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    I've uninstalled everything Adobe on my system and then done a re-installation and got the same exact problem. I even cleaned the registry before the reinstall and deleted any and all files from Program Files and Program Files x86. I'm running Win7 x64. I've also downloaded the Application Manager and tried installing it that way. Same problem.

     
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  • malediivit
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    6. malediivit,
    Dec 1, 2012 5:22 AM   in reply to Ronen Ben-Hai
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    This same problem has been going whole autumn here and every time the bloody updater tries to update, it fails. Is there a way to unable this useless updating process that takes time from my work?

    I have manually updated the programmes couple of times, so why bother us customers with this kind of dare I say what.

     

    I have already uninstalled and reinstalled the cs6 suite few times for due to other problems (activation failures) and that´s it for now. I want use the expensive programme and not to code it to work.

     

    Specs. Win7 64bit, 8GB RAM, i7 2,93GHz etc.

     

    This time the error code was:

     

    U49M1P1

     
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  • Jeff A Wright
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    7. Jeff A Wright,
    Dec 3, 2012 9:23 AM   in reply to malediivit
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    Meladiivit what version of the Adobe Application Manager are you using?  The Adobe Application Manager is located in C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\PDapp.exe.

     
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  • malediivit
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    8. malediivit,
    Dec 22, 2012 1:12 AM   in reply to Jeff A Wright
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    6.2.136.0 dated 20.9.2012.

     
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  • Jeff A Wright
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    9. Jeff A Wright,
    Dec 22, 2012 11:02 AM   in reply to malediivit
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    Maledivvit you are utilizing an older version of the Adobe Application Manager.  The current version is 7.0.0.189.  Please try the link offered by Pat in either message #2 or 3.

     
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  • malediivit
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    10. malediivit,
    Dec 24, 2012 5:13 AM   in reply to Jeff A Wright
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    Downloaded via link given in message no. 3 and started installation; "Installation could not  be iniatilized". End of action. Problem continues its fourth month now.

     
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  • Jeff A Wright
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    11. Jeff A Wright,
    Dec 24, 2012 8:20 AM   in reply to malediivit
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    Then please remove all Adobe Creative Software currently installed on your computer.  Please follow this by running the CS Cleaner Tool to verify complete removal.  You can find details of the Cleaner Tool's use at CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation -problems.html.

     
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  • malediivit
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    12. malediivit,
    Dec 25, 2012 3:12 PM   in reply to Jeff A Wright
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    I did it already two times as I said before. I guess i just keep on updating manually.

     
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  • Ronen Ben-Hai
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    13. Ronen Ben-Hai,
    Dec 26, 2012 1:08 AM   in reply to Mattio3378
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    I agree with Mattio3378, the only thing that works is totally uninstalling - that's TOTALLY - and then doing a re-install. Bummer.

     
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  • Jeff A Wright
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    14. Jeff A Wright,
    Dec 26, 2012 8:38 AM   in reply to Ronen Ben-Hai
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    It may be possible to remove the Adobe Application Manager and then only reinstall that component but I would recommend working directly with our support team for that process.  The safest route, and least dependent on your system configuration and installed applications, would be to remove all Adobe Creative Software as previously discussed.

     
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  • malediivit
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    15. malediivit,
    Jan 1, 2013 5:14 AM   in reply to Jeff A Wright
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    Yes, and how long would that reinstallation apply, to the next update? And then again re-install? The problem is that except for Photoshop, I am new with rest of the cs6 package and now I´m in the middle of a layout project and the settings that I have found are far too valuable to be lost in a row of  continuous reinstallations and secondly that should be part of the price - the uneffortless updating. That shouldn´t be the customer´s pain. If this was a milk bottle  I would have returned it to the shop.

     
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