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roya nouri
roya nouri Calculating status...
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My photoshop doesnt show any white.

Sep 28, 2012 5:37 PM

I installed 30 days trail new Photoshop and it doesn't show any white. even when i open an image with white in it, it shows it as yellow. I choose #ffffff and its yellow, when i save it as an image and see the image its white. when i open it with Photoshop its yellow, could you help me?

683 Views   9 Replies   Latest reply: Chris Cox, Nov 25, 2012 12:50 PM
 
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  • JJMack
    3,425 posts
    Jan 9, 2006
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    1. JJMack,
    Sep 28, 2012 7:23 PM   in reply to roya nouri
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    Is your display calabrated correctly?

     
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  • Noel Carboni
    21,004 posts
    Dec 23, 2006
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    2. Noel Carboni,
    Sep 28, 2012 8:19 PM   in reply to roya nouri
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    If you don't know what display calibration is, and you're using Windows, then you want to a) associate the Windows default sRGB IEC61966-2.1 profile with your monitor (this is done in the operating system, not Photoshop), then b) go learn all about color-management, so you'll understand why calibrating and profiling your monitor is needed so the colors you create while editing are as accurate as you can make them.

     

    -Noel

     
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  • roya nouri
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    3. roya nouri,
    Oct 4, 2012 2:49 PM   in reply to Noel Carboni
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    acctually my photoshop 3 was working fine. mt illustrator works well. what shud i do?

     
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  • Noel Carboni
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    Dec 23, 2006
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    4. Noel Carboni,
    Oct 4, 2012 6:28 PM   in reply to roya nouri
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    Your display driver may be insufficient for Photoshop's use, then.  Photoshop CS6 tries to do color-management in the GPU if it can, and it's possible your display driver isn't properly facilitating that.

     

    Assuming you have a PC, try visiting the web site of the maker of your video card and downloading their latest display driver for your hardware and OS.

     

    You can also try going into the Preferences - Performance dialog and disabling the Use Graphics Processor setting, then quit and restart Photoshop.  If that corrects the problem it pretty much says your display profile is confusing the color-management logic.

     

    -Noel

     
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  • Bill Hunt
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    5. Bill Hunt,
    Oct 4, 2012 9:48 PM   in reply to roya nouri
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    What make/model of video card/chip do you have?

     

    What is the version number and date of your installed video driver?

     

    Is that the latest one for your card/chip from the mfgr's. Web site?

     

    Good luck,

     

    Hunt

     
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  • roya nouri
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    6. roya nouri,
    Nov 24, 2012 10:33 PM   in reply to roya nouri
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    here what it looks like in my photoshop:

    Untitled-1.jpg

     
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  • roya nouri
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    7. roya nouri,
    Nov 24, 2012 10:38 PM   in reply to Noel Carboni
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    oh it says its not available and I have to download my video cards, what is that?

     
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  • roya nouri
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    8. roya nouri,
    Nov 24, 2012 10:39 PM   in reply to Bill Hunt
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    my problem is that i dont know what is it

     
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  • Chris Cox
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    9. Chris Cox,
    Nov 25, 2012 12:50 PM   in reply to roya nouri
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    The problem isn't the GPU - it's just the display profile (see the color palette ramps also show yellow instead of white).

     

    See Noel's answer in post #2 on this topic.

     
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