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Will TCS4 get a free update to Acrobat XI?

Oct 1, 2012 7:20 AM

I have just received an email telling me about the Acrobat XI.  So I was planning to upgrade to TCS4 very soon, but now it seems I would be buying an 'old' version of Acrobat, together with an 'upgrade' to Illustrator (instead of Photoshop) that I don't need. Does somebody in Adobe's 'product planning' department need to be sacked?

 
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  • Currently Being Moderated
    Oct 1, 2012 7:41 AM   in reply to ReactionAtWork

    I would expect to see a 4.5 release to handle Acrobat XI sometime – that’s historically how they’ve accommodated changes to the point product versions.

     
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    Oct 4, 2012 12:08 PM   in reply to ReactionAtWork

    There would be no acrobat XI in TCS4 ,may be in TCS4.1 however we still have to wait  and see if that is going to be done.

     
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    Oct 5, 2012 12:04 PM   in reply to ReactionAtWork

    Unfortunately, it's not a planning fault, rather having to stay compliant with the law - in this case an unintended consequence of the Sarbanes-Oxley (SOX) act. Two things run one afoul of this law: failure to announce a "new" feature at the original launch and then delivering it for free some time later. So if you buy the packaged version (perpetual license), you're stuck with what was included in the package at the time of release. Since Acrobat XI wasn't even announced until this month (pre-announcing products and features also causes issues witth the Security & Exchange Commission - SEC), it can't be included as an upgrade in the TCS unless some cash changes hands to satisfy the accounting requirements for SOX.

     

    If you have a cloud-based subscription to the TCS, then that's a different ballgame, since you're effectively renting it month-to-month. So with this model, Adobe can include new releases in a suite (as has been done in Creative Cloud Suite of tools).

     

    You have a choice as to which route to go with this product: outright purchase or subscription.

     
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  • Currently Being Moderated
    Oct 5, 2012 12:15 PM   in reply to Arnis Gubins

    But for those of us who purchased a 2 year upgrade certificate with TCS3 now get TCS4 and whatever will be packaged with 4.5 at the time.

     
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    Oct 15, 2012 6:12 AM   in reply to Arnis Gubins

    Arnis Gubins wrote:

     

    If you have a cloud-based subscription to the TCS, then that's a different ballgame, since you're effectively renting it month-to-month. So with this model, Adobe can include new releases in a suite (as has been done in Creative Cloud Suite of tools).

     

    As a subscriber, how do I get this upgrade?

     
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  • Currently Being Moderated
    Oct 15, 2012 6:18 AM   in reply to bowen192

    I think you would just have to wait until it’s added to the Suite’s packaging

     
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    Oct 15, 2012 6:20 AM   in reply to Jeff_Coatsworth

    But I want it now, now, NOW!

     

    Cheers, Jeff.

     
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  • Currently Being Moderated
    Oct 15, 2012 6:30 AM   in reply to bowen192

    Hi All,

     

    if you are a TCS4 customer , then you can download the udpate ( to udpate Acrobat from version 10 to 11 ) as mentioned in below KB.

     

    http://helpx.adobe.com/tech-comm-suite/kb/tcs-4-update1.html

     

     

    -Prem.

     
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  • Currently Being Moderated
    Oct 15, 2012 7:35 AM   in reply to Prem Arora

    Prem Arora wrote:

     

    Hi All,

     

    if you are a TCS4 customer , then you can download the udpate ( to udpate Acrobat from version 10 to 11 ) as mentioned in below KB.

     

    http://helpx.adobe.com/tech-comm-suite/kb/tcs-4-update1.html

     

     

    -Prem.

     

    Thanks for that.

     

    Not sure why that's so well hidden or why I don't get that option in updates?

     
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