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CS6 PS Cropping Tool has many problems for working professionals...

Oct 11, 2012 9:32 AM

Tags: #photoshop #crop #tool #problems #cs6

Ok, I understand that the kids at Adobe would like to change things around in "upgrade versions" of Photoshop.  However for working photographers and professionals that crop A LOT of images in the course of their work, the new cropping tool is a DISASTER!  A few may like the new tool... however, there are many that don't.  http://feedback.photoshop.com/photoshop_family/topics/photoshop_6_crop _tool?utm_content=reply_link&utm_medium=email&utm_source=reply_notific ation#reply_10280572

 

To the point, here's how to fix the problem.  Adobe, you have the CS5 PS cropping tool code... please put that code EXACTLY as it is in CS5 into the "Classic" option for CS6 PS.  This way, those who WORK with Photoshop and PAY to use the software can get their work done using the excellent crop tool as was in CS5 (which I have downgraded to so I can get work done) and those who are giddy about the new crop tool can play to their hearts content.

 

Adobe, you are upsetting a lot of paying clients with your new crop tool and the "faux" classic tool option.  You might want to address this issue soon!

 
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  • Noel Carboni
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    Oct 11, 2012 9:38 AM   in reply to nolcon

    You're not alone; when Photoshop CS6 first came out a lot of people echoed this sentiment.  But it's water under the bridge I think.

     

    Beyond a suggestion to try to get used to the new Crop Tool for a while (time helps), have you tried using the Perspective Crop Tool as your default?  It works a lot like the Crop Tool used to work.  Just remember to use the handles in the middle of the sides and not the corners.

     

    -Noel

     
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    Oct 11, 2012 9:55 AM   in reply to nolcon

    While I realize that the new crop tool has some new features that some people might find useful, I would very much like to have the original crop tool back. It was so much easier to use. I've been working with the new crop tool for several months now and I have figured out how to make it work a little better for me, but it is still slower and clunkier than the old tool. I especially hate the selection always being there while the tool is active.

     

     

    The old tool was elegant. It required less steps to crop. The new "features" of the new crop tool require more steps and make the workflow much less efficient.

     

     

    Please make the classic mode operate truly like the old crop tool. Please.

     
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    Oct 11, 2012 9:56 AM   in reply to nolcon

    CS6 is a downgrade - NOT an upgrade.

     

    The CS6 Crop Tool sucks. Fix it.

     
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    Oct 11, 2012 10:39 AM   in reply to nolcon

    It sure would be nice if this tool was brought back to the efficient useful form it was in CS5 - Messing around with this single feature has prevented me from actively getting into PS CS6, and I own it @home and just got it @work!

     

    "But it's water under the bridge I think." I think not, AFA the total frustration that overcomes serious users of a software product that has been doinked around with for no real good reason (yeah, MHO after 16 years of professional use).

     

    "Please make the classic mode operate truly like the old crop tool. Please."

     

    Sounds like a simple, reasonable request to me - it will most likely be ignored.

     

    Oh, and I still want my little 'active window' red X back...

     
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    Nov 15, 2012 2:48 PM   in reply to nolcon

    I completely agree. This is the worst Photoshop Upgrade ever! and I've used it since 2.0  I crop images all the time, and the crop image is truly painful and awful.

     

    For example it pretends to give you a classic mode. But it doesn't even remember your preference for choosing classic mode, so almost every time you go back into it you have to push the P key which supposedly puts it in Classic Mode if it doesn't put you in the Path tool instead.

     

    So select crop using the C key. Now the crop area shows. Try and crop, but it moves THE WHOLE image around. It moves the image on the canvas, rather than moving the cropping region on the image, keeping the canvas in the same place.

     

    Then if you get your region selected and hit the return key (which should make the crop action happen) and then hit cmd-S it says "Crop the image before saving?" I already said to crop it. So you have to hit the return key twice.

     

    Oh man I hope this isn't a sign of things to come, like some new product manager who wants to "leave their mark" on Photoshop. I am reverting to CS5.

     
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  • Noel Carboni
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    Nov 15, 2012 2:57 PM   in reply to nolcon

    I'm curious to hear back from any of the folks who initially didn't care for the changes, but whom have been using it for months now...  Have you gotten used to the changes?

     

    Now that I have some 8 months of daily/hourly Ps CS6 use under my belt, with the settings for the crop tool I've chosen, I have to say I've come to anticipate its behavior, and I find it no problem at all to use.

     

    -Noel

     
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    Nov 17, 2012 1:39 AM   in reply to nolcon

    It`s will be most better, if Adobe engenieres, save the "new mode" of crop tool(I personally like some of new trick`s(for example, that I can rotate the trimming frame with hotkey, or change crop preset while trimming frame already active), !!!but!!! at least they would have made it possible, to preserve the "classic mode" a constant. That would not be necessary activate it, each time then I change the crop-tool preset. This will be not bad... For.....  inception
    Sorry for my english ((((

     
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    Nov 17, 2012 7:16 AM   in reply to Noel Carboni

    "

    I'm curious to hear back from any of the folks who initially didn't care for the changes, but whom have been using it for months now... Have you gotten used to the changes?

    "

     

    I changed/adapted and now like new crop tool better.

     
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    Nov 18, 2012 9:19 AM   in reply to nolcon

    Ira K

     

    I am an advanced amateur and am finding the new crop tool a nightmare to use.  Besides the problems documented above, I often cannot go

    back and edit the crop even though do not delete pixels is checked. 

     

    I'd like to see the legacy crop method updated with additional features, like being able to lock the rotation and greater ease when making very small changes to the crop.

     
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  • Noel Carboni
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    Nov 18, 2012 11:32 AM   in reply to bebopnow2

    Asking for the tool to be redesigned when you haven't even figured out how to use it properly seems a bit premature.

     

    When you say "I often cannot go back and edit the crop" you're implying you've done other operations between an initial crop and subsequently trying to change it.  What are those?

     

    If you can isolate a repeatable sequence of steps that leads you to what you perceive as a failure, then we should discuss specifics.  It could be another operation is deleting pixels beyond the edge of the visible canvas, or that you're misinterpreting what you're seeing - or possibly even that you have a specific system problem that's preventing the new crop tool from working properly.

     

    -Noel

     
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    Nov 18, 2012 7:11 PM   in reply to Noel Carboni

    Hi Noel,

     

    Perhaps you have a point.  But I have been using photoshop for the past 8-10 years and the crop tool was never a problem.

    Now it is.  Today I wanted to expand my crop but could not do so using the "classic mode".  I discovered that if I switched to the new mode, I was able to expand the crop.

     

    Ira

     
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  • Noel Carboni
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    Nov 18, 2012 7:23 PM   in reply to bebopnow2

    I find that if I select Classic Mode, uncheck Delete Cropped Pixels, and drag corner points out and away from the edge of the cropped image, then complete the crop, it recovers the pixels that were invisible.  It's not very interactive.

     

    Please allow me to suggest that you try this combination of options as a compromise instead:

     

    NewCropSettings.png

     

    When using the tool, rather than getting bogged-down in it being new, just use it in the way you would have used the old one.  If you want to drag a crop border around something in the middle of the image, just do it, as you would have before.

     

    The only thing you have to do differently is if you're intending to put the crop border around the entire image, you just have to realize that it's already there rather than trying to drag around the whole image as you might have done before.

     

    Give it a try.

     

    -Noel

     
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    Nov 21, 2012 9:54 AM   in reply to Noel Carboni

    Gosh, isn't that a fundamental failure of user interface design if it takes 8 months of daily/hourly Ps CS6 under your belt, you can anticipate its behavior? What ever happened to "get it almost immediately?"  Why should it take more than an hour or two to understand a deep tool?

     
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    Dec 3, 2012 11:00 AM   in reply to nolcon

    I am going back to Photoshop CS5. The crop tools in CS6 messes up my workflow that much. What a disappointment!

     
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  • Noel Carboni
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    Dec 3, 2012 11:42 AM   in reply to kentoeveryone875

    Did you try the settings I showed above, Ken?

     

    Resistance to change to this extreme may keep you from discovering a few good things that will have helped you.

     

    -Noel

     
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    Dec 3, 2012 12:04 PM   in reply to Noel Carboni

    Thanks, Noel, but my issue is having to go through hijinks to set the resolution at the time of the crop. And it's not resistance to change, but resistance to added steps. It's simply faster to use CS5.

     
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  • Noel Carboni
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    Dec 3, 2012 4:22 PM   in reply to kentoeveryone875

    The Adobe team probably doesn't give a rat's behind whether you go back to Photoshop CS5.

     

    What they would take notice of, and possibly use as input to make the product better, would be a clear, step-by-step description of what you do with Photoshop CS5, which you find more difficult to do in Photoshop CS6.

     

    And who knows, maybe someone would be able to suggest a way to use Photoshop CS6 in a way that would (after a little re-learning) actually make things easier for you.

     

    -Noel

     
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    Dec 3, 2012 6:13 PM   in reply to Noel Carboni

    Okay, fair enough. Good point. And thanks for hanging with me.

    I must crop and set the resolution for a variety of photos. Some will end up in a newspaper, and i set the resolution for them at 150 ppi. Some will be printed on a color printer; those get 250 ppi; some are going to the web and get 75 ppi. Sometimes i get a low-res image to work with and want to readily set the resoluton to 85 (one times the line screen) to hedge against pixelation.

    Meanwhile, there are one-column, two-column, three-column etc photos for the paper. I often must output photos to the web at certain widths.

    It's handy, like in CS5 and before, to tab from one field to the other, not needing the mouse to make these settings.

    As i understand PSCS6 you must invoke a shortcut to get to preset sizes to easily accomplish this, and that involves using the mouse to select it.

    Also, i don't want to have to wade through a bunch of presets to get to the one i need.

     

    I admit, i've spent only an hour reading online to determine this workaround, so maybe i'm missing something easier.

     

    Again, thanks for the help

    —Ken

     
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    Dec 3, 2012 7:16 PM   in reply to kentoeveryone875

    Ken, I have to say that I too chose to go back to CS5.  I feel like I got nailed with being an "early adopter", you know the guys that get to do the bug testing for a company because they didn't know how to do it or were too cheap.

     

    That is something that  Noel (How you doing Noel? You probably don't remember me from back in the Macromedia user group days, but thought I'd say hi anyhow) either doesn't understand or isn't acknowledging so far.

     

    I am judging by his like 19k+ posts that he's either a rep on behalf of Photoshop or an avid user.   I appreciate what he is trying to do, but on the other hand, just admit the tool is a pain.  It isn't intuitive. It does take WAY too long to figure out to use.

     

    I have NEVER had this much problem with any tool in Photoshop. This tool represents the biggest pain I have EVER experienced with a Photoshop tool and I've used it since '93. I adore Photoshop. I am a power user. Those words aren't the words of a flippant newbie.

     

    I know if I use it for 8 hours a day like you Noel, that I will get used to it, but that isn't the point.

     

    The point is that I feel like I was hit with a poorly thought out tool, with a poorly implemented "Classic" mode that feels buggy, to say the least. It's usability doesn't "flow" because for example what genius thought of hitting the P key to go into Classic mode, when that conflicts with the Pen/Paths tool? Really? My deeper concern is that Photoshop is slipping on it's usability standards like Apple is on it's iPhones.  In the words of usability guru, Steve Krug "Don't make me think."

     

    What I chose to do is this:

    1)Grudgingly use CS6 for the things it does really really well. Can I just say I love the new Raw interface, and love "Clarity" for example? Great job guys. I watched a tutorial and got it almost instantly.

    2)Continue to use CS5 for cropping lot's of images, something I also do a lot of.  Cross my fingers that whoever dropped the ball on this gets their act together and makes this tool truly usable and intuitive.   At the very least they will make the Classic mode work properly.  For example, why do I keep popping out of Classic mode? Why doesn't the preference stick consistently? There shouldn't be a learning curve this steep on a crop tool. I'm really surprised this didn't come up in usability testing. 

     

    I hate being the first adopter, because they get to work out all the kinks for the people who failed to do their job in the first place. That's what feels like happened here.  If users don't complain and give feedback, Adobe will never fix the problem, right?

     

    Now before somebody freaks out and calls this a flame, it isn't. No emotion is to be read into this that isn't expressly stated.  I'm not being sarcastic, sardonic or unfriendly. Whatever tone is being read into this is a projection of your own mind.

     
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    Dec 9, 2012 2:25 AM   in reply to Noel Carboni

    If "do this so eaaaasssssssyyyyyyy", like this do guys from video-tutorials on Adobe.tv, then it`s perfectly tool. But try to crop 1500-2000 images for a day! Because of the constantly moving images on the screen, after hour of work, you just boil you brains! Realy... try it yourself!

    Again.. sorry for my english....

     
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    Apr 4, 2013 12:16 PM   in reply to nolcon

    I had successfully put off upgrading to CS6 until yesterday. A huge chunk of my time at my desk today has been spent trying to understand what in the world Adobe has done to make the simplest of tools--Crop--absolutely cryptic and barely functional. I know I'm late to the party here, but why in the world did they think this was an improvement? I have YET to actually crop anything using the crop tool. I can change the proportions of a file, but for the life of me I haven't been able to figure out any way, in "Classic Mode" or not, to actually CROP an image down to the size I choose.

     

    Seriously...I am as yet undecided on whether "abomination" is a strong enough word for this tool redesign. What a colossal waste of time.

     
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    Apr 4, 2013 5:31 PM   in reply to MscottR69

    Couldn't agree more. I grown everytime I use the tool.

     

     

    After 8 months with CS6 I still regularly lose time by getting the pen tool by mistake when using P shortcut for the crop tool.

    Or, I lose the crop I just spent a lot of time deciding upon when a simple mistep collapses the image or rotates it.

     

     

    Ira Kaufman

     
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    Apr 22, 2013 8:06 AM   in reply to nolcon

    I also work for a living using Photoshop.  I don't see how this CS6 crop tool is an improvement.

     

    This morning I had to spend a extra hour going back and recropping images.

     

    Having to move the image in the background rather than the tool in the foreground is not a good workflow for me.

     

    And for some opaque reason, at least to me, I keep getting the wrong crop even if I save the custom settings - a real PITA

     

    ******

     

    Were I asked for an actual improvement to Photoshop - I'd suggest a quick way to set image size & canvas size on one image and then have all my open images tiled to those same sizes. The Window -> Arrange -> Match All doesn't do it.

     

    cvt

     
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    Apr 22, 2013 9:21 AM   in reply to Charles_Vaclav

    I find the new crop tool easier and more functional than old CS5 way.

     

    OTOH anyone who wants the old "classic" way has that option in CS6.

     

    Seems like the best of both worlds.

     
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    Apr 22, 2013 9:45 AM   in reply to Doug.S

    Perhaps I'm missing something, but assuming I'm not: No, sorry. Neither the new version nor the "classic" setting function in any way that is useful for my--or, it appears, many other people's--workflows. For instance:

     

    1. I have an image which is 2500 x 4000 at 300 ppi

    2. I need to crop/resize a section of the image to 125 x 146 at 72 ppi

    3. I have a crop tool preset which is saved at those precise dimensions

    4. In "classic" mode, I use the tool to select the crop area and apply the crop

    5. My resulting image is now (for the purposes of this example) 1772 x 2070 at 300 ppi

     

    There is nothing about this function which achieves, or even nearly approximates, the behavior of the crop tool in previous iterations of Photoshop. In CS6, I must now also manually change the image size to 125 x 146 at 72 ppi, adding an additional, unnecessary step. I perform these actions using multiple different presets on multiple images a day, so the annoyance is compounded.

     

    I would love for someone to show me what I'm missing and why I'm doing this incorrectly. Perhaps I have something set wrong and the extra step isn't really required, but I have yet to find that the error is on my end and not just a step backwards in the functionality of the tool.

     

    Message was edited by: MscottR69 for spelling

     
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    Apr 22, 2013 9:43 AM   in reply to Doug.S

    I just want to say i DID go back to CS5--because of the crop tool alone--and it's been more than a year ago. Defenders of the new crop tool, more power to you but i voted with my... um... mouse.

     
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    Apr 22, 2013 3:58 PM   in reply to kentoeveryone875

    My biggest beef about the New Crop Tool is that its Command Bar gives you very little indication of what the Tool is doing. Up sample? Down sample? No Re-sampling? As user has no idea by its shown settings:

    crop-bust.jpg

     
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    Apr 22, 2013 5:15 PM   in reply to Doug.S

    Then you haven't used it enough.   If you use the keyboard shortcuts you will find it keeps constantly popping out of classic mode.

     

    Donovan

     
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    Apr 27, 2013 9:22 AM   in reply to Donovan Rittenbach

    Defenders of the PS6 crop tools are not pro-users. They are artists who don't have to produce hundreds of images for clients. If they were pro-users, they would have insisted (in the focus groups they have time to participate in) that a user have the option to start and set the crop anywhere they like, using the shift tool to constrain as a square. The preference for constraining it as a square is completely useless because it takes 4 steps instead of one just to crop my image.

     

    Many things are screwed up in this latest "upgrade", this is one of the most frustrating and incredible changes I can imagine they would make.

     

    Unbelievable.

     
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    Apr 27, 2013 9:25 AM   in reply to Doug.S

    That is not true, the "classic" setting does not completely eliminate the undesirable characteristics added to the crop tool.

     

    You should investigate further before you make that claim. Just seeing the option doesn't make it real.

     
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  • JJMack
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    Apr 27, 2013 9:41 PM   in reply to tenortom

    tenortom wrote:

     

    That is not true, the "classic" setting does not completely eliminate the undesirable characteristics added to the crop tool.

    That is correct but I don't care I never like the old crop tool so a rarely used it.  I always use the ruler tool to straighten and and the rectangle marquee tool, transform selection and image crop to crop image. I also don't use the new crop tool why should I change a good working work-flow.  The rare ocasions I used the old crop tool was to make a perspective crop. Adobe made that a separate tool in CS6.

     
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    Apr 28, 2013 11:43 AM   in reply to JJMack

    You didn't like the old crop tool?  And you don't use the new one.  That kind of disqualifies your opinion.

     
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  • JJMack
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    Apr 28, 2013 6:29 PM   in reply to Donovan Rittenbach

    If you use feature you don't like just because there included in Photoshop you don't think much of your own opinion.   Feature I don't like I don't use when I can use an other feature I like to do the job. I don't ignore my opinion or disqualify it because Adobe implemented a feature.  Many don't like ACR UI so they buy Lightroom to get a different user interface to Adobe RAW conversion engine.  I prefer Adobe other interface for cropping images. Simple and straight forward Image>Crop.

     
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    Apr 29, 2013 2:47 AM   in reply to nolcon

    I just can`t understand! Why we need this disscution? It`s realy so hard:

    It`s will be most better, if Adobe engenieres, save the "new mode" of crop tool, at least they would have made it possible, to preserve the "classic mode" a constant, as preference option

    ????

     
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    Apr 30, 2013 12:16 PM   in reply to taravasya

    The defense of the new tool, whether by users or by Adobe, is really quite irrelevant and useless. If the exact tool for a particular job is a hammer and your hammer gets replaced by a Swiss Army knife for no practical reason, it really doesn't matter how nifty and multifeatured the knife is: it doesn't do the job you need it to do. Adobe has decided to answer a question no one was asking.

     

    Add features if you want. Add new tools if you want. But don't take away the basic usefulness of the simplest and most functional of the tools you already have.

     
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    May 7, 2013 7:12 PM   in reply to MscottR69

    Donovan, MscottR69, and a few others I finally stumbled upon this post, Donovan I think I might have sent you a private message about this... What's to say that already hasn't been said... Why on Earth would they remove the ppi setting from the crop tool... I just got a hold of CS6 and was all giddy with excitement over using it, got all my color preference settings set, printers were all set up, toolbars just how I like them. I felt like I was a kid again opening my first Video Game Console (I hope I don't sound too wet behind the ears, I'm 32), everything was perfect and right in the world.... I open my first picture, do a little bit of editing, then save it as a PSD to make sure my editing stays in the original picture BEFORE I crop it.... I press the 'C' key on my keyboard, what is all this stuff? What happened to my simple, but brilliantly designed crop tool bar? I think to myself, OK Adobe is always on the cutting edge of design technology, the crop tool must have changed only for the better.... So I try and drag a marquee over my image, what the heck is going on! It's like I've lost all control, DANGER DANGER WILL ROBINSON DANGER!!! So I fiddle around some more, oh, whew, there's a "classic mode" option, all is well.... NO! All is not well, I don't even know what they just did... OK one last try, let's just enter the dimensions I need into the width and height and enter the ppi, WHAT?!?! Where is the ppi box! I was dumbfounded! First you take a tool, as previously stated by many, that needed absolutely nothing changed, I'm only guessing you tried to enhance it, to compete with some of the wonderful filters that are out there, because the way the CS6 crop tool works, is certainly like On One's Perfect Resize filter, almost too  similar... I'm using Bridge CS6, but I've gone back to using Photoshop CS5.... I think you have made a grievous error in judgment changing the crop tool to what it is now in CS6. I also feel if you went back and added the PPI box into the toolbar like a few of us are asking for, you'd be appeasing a lot more than just the few of us HERE that are asking for it... That's all I have to say for now....

     
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    May 8, 2013 5:57 AM   in reply to 3000Photos

    Anyone know if Adobe is monitoring this discussion? Do i need to stay in CS5 forever?

     
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  • Noel Carboni
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    May 8, 2013 7:00 AM   in reply to kentoeveryone875

    You'll be able to see for yourself whether they've listened on June 17 when the new version is released.

     

    -Noel

     
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    May 8, 2013 8:55 AM   in reply to Noel Carboni

    I have to say that after my initial complaints I have been converted. If there were better instructions from the programmers they could reduce our frustration.

     

    I often have to crop a fair number of images into a square format for publication so I want a fast and easy procedure.

     

    My main beef is the inability, for the first time in probably 15 years, to hit "C", hold the shift key down, and drag a square crop wherever I want with one movement. My workaround was to use the select Marquee Tool, create a shortcut for "Crop Image" and use that instead. This was because I found to my frustration that if I set the preset for the Crop Tool to "square" it would make a square crop window filling the shortest dimension of the image, and if I click and drag in the crop area it just makes a mess.

     

    Then after a few weeks of this I accidentally just clicked once and let go and suddenly I could move my image around in the square and was still safe from accidentally moving the crop outside the original image box which is what I want.

     

    You can set the resolution of a preset, it's just different how you do it. You have to go to the bottom of the options under the constrain drop-down. I'm likeing some of the new features and especially the option to keep the original image intact even after cropping. I've wanted that for quite some time.

     

    It's just frustrating to make the upgrade and experience the learning curve while trying to work under a deadline for a big job.

     
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