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rotovegasgreg
Currently Being Moderated

Facebook Authorization Error

Oct 13, 2012 2:28 AM

Tags: #photoshop_elements_10

After I have tried to set up PSE to share to Facebook I am getting the following message....

 

Error

Your authentication details could not be verified. Kindly try again.

 

What do I need to do to correct this error?

 

I am running Windows Vista, Photoshop Elements 10 and Internet Explorer 9.

 

Thanks in advance.

 

Greg

 
Replies
  • Currently Being Moderated
    Oct 13, 2012 2:39 AM   in reply to rotovegasgreg

    First and foremost, make sure your username and password are correct. Try username and password on Internet Explorer on www.facebook.com

    Then use the same in PSE. If you have facebook id, write complete username (eg, qwerty@facebook.com).

     
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  • Currently Being Moderated
    Oct 13, 2012 3:41 AM   in reply to rotovegasgreg

    Can I know from where are you trying this??

     
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  • Currently Being Moderated
    Nov 18, 2012 11:19 PM   in reply to rotovegasgreg

    Hi,

     

    Are you now able to login to Facebook Account through Organizer?

     

    Can you please reset your ols account preferences and then retry? To do so-

    1. Launch Organizer

    2. Click Edit >> Preferences >> Adobe Partner Services and click 'Clear Online Service data' and 'Reset Account'.

    3. Now close Organizer and relaunch

     

    See if retrying now helps..

     

    Thanks

    Andaleeb

     
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