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Ian P65x
Currently Being Moderated

Indesign crashes when updating incopy content

Oct 16, 2012 2:32 AM

Tags: #crash #indesign #incopy #cs6

I'm having a lot of bother with (Mac) Indesign CS6 crashing when updating Incopy content. The problem first appeared after upgrading from CS4 to CS6 on OSX 10.6.8.

I've since upgraded to Mountain Lion (10.8.2) and the problem still persists (with fully updated InDesign 8.01 and Incopy).

 

Incopy is Windows version if that has any bearing on the issue.

 

The crash occurs when opening an Indesign document with Incopy content that has been edited. I can open the document if I choose not to update content, but ID will subsequently crash if I choose to manually update the content from the assignments dialog. This doesn't happen with all my documents - perhaps about 1 in 4 with Incopy assignments.

 

I can place the ICML files in a new Indesign document without incedent. In other words the ICML files don't appear to be corrupt.

 

Suggestions anyone?

 

Ian

 
Replies
  • Currently Being Moderated
    Oct 16, 2012 5:11 AM   in reply to Ian P65x

    Copy the crash report to Pastebin.com and then post the link to that here.

     

    Bob

     
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  • Currently Being Moderated
    Feb 14, 2013 9:51 AM   in reply to Ian P65x

    Hi all,

      I am having the same problem.  My editor used inCopy and I have upgraded to inDesign CS.

      For the past few days I have been able to send her assignments and she has edited them and sent them back-- and I am able to open them and update the content in my inDesign files.

      But yesterday the returned assignments all started crashing inDesign.

      It would be great to find out what the problem is.

    Thanks,

    Amy

     
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  • Currently Being Moderated
    Feb 15, 2013 4:57 AM   in reply to amyphifer

    I got another crash.  This time just on trying to launch inDesign.

    Below is the report.  If anyone can help it would be very appreciated.

     

    Process:     Adobe InDesign CS6 [621]
    Path:        /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
    Identifier:  com.adobe.InDesign
    Version:     8.0.1.406 (8010)
    Code Type:   X86 (Native)

    Parent Process:  launchd [172]

    User ID:     505

     

    Date/Time:   2013-02-14 13:25:08.237 -0500
    OS Version:  Mac OS X 10.8.2 (12C60)

    Report Version:  10

     

    Interval Since Last Report:      3983 sec
    Crashes Since Last Report:       2

    Per-App Interval Since Last Report:  2270 sec

    Per-App Crashes Since Last Report:   2

    Anonymous UUID:                  B8865CAA-B81B-3211-BACA-1F5C06EF8F47

     

    Crashed Thread:  0  Dispatch queue: com.apple.main-thread

     

    Exception Type:  EXC_BAD_INSTRUCTION (SIGILL)

    Exception Codes: 0x0000000000000001, 0x0000000000000000

     

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

    0   PublicLib.dylib          
    0x016c5372 ProtectiveShutdown::~ProtectiveShutdown() + 278
    1   PublicLib.dylib          
    0x016c53f5 ProtectiveShutdown::~ProtectiveShutdown() + 17
    2   ObjectModelLib.dylib     
    0x016082d2 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 28162
    3   ObjectModelLib.dylib     
    0x0160691c ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 21580
    4   ObjectModelLib.dylib     
    0x015f70c3 0x15d6000 + 135363
    5   ObjectModelLib.dylib     
    0x015f5742 0x15d6000 + 128834
    6   ObjectModelLib.dylib     
    0x0160566f ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 16799
    7   ObjectModelLib.dylib     
    0x016024ba ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4074
    8   com.adobe.InDesign       
    0x00001dc2 main + 82
    9   com.adobe.InDesign       
    0x00001d55 start + 53

     

    Thread 1:: Dispatch queue: com.apple.libdispatch-manager

    0   libsystem_kernel.dylib   
    0x942f49ae kevent + 10
    1   libdispatch.dylib        
    0x9a59ec71 _dispatch_mgr_invoke + 993
    2   libdispatch.dylib        
    0x9a59e7a9 _dispatch_mgr_thread + 53

     

    Thread 2:

    0   libsystem_kernel.dylib   
    0x942f38e2 __psynch_cvwait + 10
    1   libsystem_c.dylib        
    0x9374c289 _pthread_cond_wait + 938
    2   libsystem_c.dylib        
    0x9374c512 pthread_cond_timedwait_relative_np + 47
    3   com.apple.CoreServices.CarbonCore0x99e496ad TSWaitOnConditionTimedRelative + 177
    4   com.apple.CoreServices.CarbonCore0x99d95b9b MPWaitOnQueue + 261
    5   PMRuntime.dylib          
    0x005b9581 SetVSizeBaseline(unsigned long) + 1473
    6   com.apple.CoreServices.CarbonCore0x99e1ca7b PrivateMPEntryPoint + 68
    7   libsystem_c.dylib        
    0x93747557 _pthread_start + 344
    8   libsystem_c.dylib        
    0x93731cee thread_start + 34
     
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  • Currently Being Moderated
    Feb 15, 2013 12:19 AM   in reply to Ian P65x

    I'm having the same problem too. Editors making changes in InCopy CS6 and saving fine. They can reopen the file and all their changes are still there. When I open the file in InDesign CS6 and allow it to update the assignments, it crashes. If I don't let it update, but then manually re-place the text from the ICML files, it works, so neither file seems to be corrupt. These are all new installations on new iMacs.

     

    Any help much appreciated!

     
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  • Currently Being Moderated
    Feb 15, 2013 4:56 AM   in reply to amyphifer

    Again...PLEASE do not post crash reports here.

     

    Use pastebin.com.

     

    Bob

     
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  • Currently Being Moderated
    Oct 21, 2013 1:17 PM   in reply to Bob Levine

    I am having a similar issue. From InDesign CS6, when I try to update assignments, InDesign crashes. I am able to check in/out the InCopy file fine, just the update the content function does not seem to work. I do not receive any other error message except the Adobe InDesign CS6 has stopped working.

     

    I don't want to have to Unlink the Connection, recreate a new InCopy file and relink to InDesign. Is there a solution to update content in Design?

     

    Any help is appreciated.

     
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