Ok, I have the latest version of CS6,just uninstalled mine and re-installed. I am running a windows 7 64 bit cpu, I have a mts file in an avchd format. The problem is my desktop will not play the audio of this file that is giving me trouble. It plays fine on my laptop, I even open it in Premiere and export it as a mp4 and does not play on my desktop when I transfer it. Every other video file plays on my desktop, except this file. Very frustrating. ANy helpwith this would be awesome.
1st, need hardware and device driver details... and lots of other questions
2nd, CS6 Bug AVCHD http://forums.adobe.com/thread/1004369?tstart=0
-and LOCK the media http://forums.adobe.com/thread/1077245
Try downloading VLC and see if it will play the file correctly, in my personal experince WMP doesn't play the audio from my AVCHD cameras. Below is the download link.