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New Here ,
Oct 21, 2012 Oct 21, 2012

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Okay, because I didn't have a good sturdy connection available, it's taken me a really long time (more than a month) to download the CS6 Master Collection. It finally finished, but it won't extract because it's "not recognized." I'm on a MacBook Pro with OSX Lion. Help!

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Adobe Employee ,
Oct 21, 2012 Oct 21, 2012

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Make sure you downloaded the correct version meant for MAC not the Windows version.

For intermittent breaks on internet connectivity, its recommended to use Akamai downloader to download the software else the software package might have some missing files.

Try downloading the package from a steady internet connection or you can contact Customer Care at 8008336687 and request for a disk to be shipped to you.

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