Weird issue: application.onDisconnect delayed in Chrome

[Chicohuman]

Hi,

I have an application in which we use application.onDisconnect when a user logs out.

In all browsers, we can see in the FMS admin console that the user has indeed been disconnected, except when the user uses Chrome.

It can take minutes before the application.onDisconnect is fired.

Known issue? Any work around?

Thank you

[NpComplete]

Can you please check the application log on the server. You must check the log entry time in the log. It may happen chrome is delaying the update of event on flash.

[Chicohuman]

In fact when using Chrome, the event is always delayed, whereas firefox or IE will immediately fire the event when a user logs out.  I see it live from the Adobe Admin Console - before the event fires on Chrome it will take minutes.

Chrome's having issues lately, another issue we had was with the camera resolutions - they were at 320x240 and Flash was crashing - we changed it to 320x239 and then it's fine most of the time (saw this fix on another forum, somebody had it too).  Anyway, back to the main issue of this thread

Thanks for your answer, appreciate it!

Dany

[Chicohuman]

Bump. Want to make sure this critical issue gets picked up by Adobe engineers.

[Manish_K_A]

I tried to reproduce the issue on my end. I couldn't notice any delay in the invoke of application.onDisconnect when chrome browser is used. It was called instantaneously.

I created an application and added the following logic in the main.asc

application.onConnect=function(clientObj){

          trace("          on connect ");

          return true;

};

application.onDisconnect = function(clientObj){

          trace("application.onDisconnect called");

}

I connected and disconnected using a sample client and there was no delay in calling application.onDisconnect in admin console live logs.

Can you please share the version of the flash player you are using?

Note : I tried to reproduce the issue by calling explicitly disconnect from client as well as closing the browser.

[Chicohuman]

Hi,

Thanks for testing this.

Something else that I found to narrow down the issue:

When a user is connected via an RTMP NetConnection to the FMS server, the issue doesn't happen.

When connected via an RTMFP NetConnection (which most of our users are) is when the issue happens.

My Chrome version is 22.0.1229.94 m and my FP version is 11.4.31.110

Thanks

[Manish_K_A]

I will try to investigate with RTMFP and let you know.

[Manish_K_A]

I tried the same scenarios with RTMFP. But I was getting application.onDisconnect immeadiately.

FP used : 11.4.31.110

Chrome : 22.0.1229.94

[Chicohuman]

Hi,

Please take a look at this video, where we can clearly see the application.onDisconnect not immediately firing on Chrome like it does on FireFox, and it's the same application.It ALWAYS does that on Chrome.

http://screencast.com/t/JtPeyGIJNYCq

Date: Fri, 2 Nov 2012 01:32:58 -0600

From: forums_noreply@adobe.com

To: chicohuman@hotmail.com

Subject: Weird issue: application.onDisconnect delayed in Chrome

Re: Weird issue: application.onDisconnect delayed in Chrome

created by Manish K.A in Adobe Media Server - View the full discussion

I tried the same scenarios with RTMFP. But I was getting application.onDisconnect immeadiately. FP used : 11.4.31.110Chrome : 22.0.1229.94

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[Manish_K_A]

I'm not able to view the video you have posted.

[whwi999]

make sure you use the google chrome PepperFlash

https://code.google.com/p/chromium/issues/detail?can=2&start=0&num=100&q=&colspec=ID%20Pri%20Mstone%...

[Tunyesz_]

Any solution for this?

I think its such a huge problem that i cant use rtmfp on chrome.

I cant tell my chomre customers "plz disable pepper flash plugin to user our service".

In this way rtmp is the only solution, right?

Anyway I'm very glad cos I've spent hours to find the solution in the FMS configuration XMLs, before this post.

Google its your turn

[Chicohuman]

Just to follow up in this thread:

Back then Manish and I exchanged a few emails and he was able to reproduce the issue.
The bug was reported and let's hope it's being worked on.

[Guest]

any news of this bug ?

I just reproduced it today, april 2013 with last Chrome 26.01.1410.43

with RTMFP connection. the instance leaves after 10 hours! 😕

RTMP works well

I see some NetStream instances leave, but NetConnection stays

maybe is there any related point with persistent http 1.1 ?

tried on windows XP SP3

but it works on MAC os X

[Guest]

Any news 11 months after ?

could any Adobe support member answer and tell users about the status ?

I recall the problem.

if RTMFP is used application.onDisconnec() is delayed or doesn't work with Chrome (on windows XP at least)

thanks !

[Robert Mc Dowell]

I found a temporarly solution.

call onbeforeunload javascript event and do a NetConnection.call()  your own server side function so you can fire application.disconnect()

Cheers