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Acrobat pro 9 has stopped combining excel and word files

Oct 26, 2012 7:23 AM

Tags: #acrobat #adobe #combining #combine_in_acrobat

Hello

 

Acrobat 9 Pro crashes when combining word and excel. It is ok with merging PDFs

 

I have tried updating the software - it crashes saying install manager has stopped working

 

I have installed repaired and re installed - still can't combine

 

It will combine multiple PDF and photo files

 

Operating system is windows 7

 

Thanks in advance

 
Replies
  • Currently Being Moderated
    Oct 26, 2012 7:16 PM   in reply to Grapplemantonto

    When telling Acrobat to combine DOC/DOCX or XLS/XLSX files Acrobat must use its PDFMaker.
    Acrobat asks the OS to open the file(s) native application (Word or Excel for your situation) and then has PDFMaker output a PDF.
    Acrobat then combines these PDF files.
    But, Acrobat 9 PDFMaker is not compatible in Windows 7.
    You can use the Adobe PDF printer to output a PDF from the Word / Excel files then, as you noted, combine the PDFs.


    Acrobat X provided a Windows 7 compatible PDFMaker.
    However, Acrobat X has been replaced by Acrobat XI.
    So, to do what you desire you'd need to upgrade to Acrobat XI.
    The available upgrade paths are here:
    http://www.adobe.com/products/acrobatpro/buying-guide-upgrade-pricing. html


    Be well...

     
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  • Currently Being Moderated
    Oct 29, 2012 3:33 AM   in reply to Grapplemantonto

    Acrobat 9 is supported on Windows 7.

     

    Can you please let me know couple of things:

     

    1) Bittage of OS i.e 32bit or 64bit
    2) Office version

     

    As you re-installed, i hope that you updated to latest path i.e 9.5.2.  Am i right?

     

    Thanks,
    Vishal

     
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