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TGQMark
TGQMark
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Unknown error when using Content Editing in Acrobat Std XI

Nov 1, 2012 8:11 PM

Categories: Windows Tags: #acrobat_xi #content_editing

In Acrobat Std XI I tried to use the first three items in Tools-Content Editing and get the following popup:

 

Adobe XI error.JPG

 

Is this a bug or is there something wrong with my document?

580 Views   5 Replies   Latest reply: Bill@VT, Feb 17, 2013 6:29 PM
 
Replies
  • Bilal Ansari
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    1. Bilal Ansari,
    Nov 4, 2012 9:45 PM   in reply to TGQMark
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    Hi,

    Are you getting the same error for other documents as well or is this the only one?

    Also, have you tried repairing / reinstalling the software?

    What version of OS are you using?

     
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  • cshanskat
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    2. cshanskat,
    Jan 26, 2013 10:20 AM   in reply to Bilal Ansari
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    I'm getting exactly the same error on some PDF's. I suspect it's an error with fonts not matching up somehow since the font box comes up empty in the Tools/Content Editing window, but disappears when you click OK on the error window.

     
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  • Bilal Ansari
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    3. Bilal Ansari,
    Jan 31, 2013 6:55 AM   in reply to cshanskat
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    Sorry i didn't understand the font part.

    cshanskat wrote:

     

    font box comes up empty in the Tools/Content Editing window, but disappears when you click OK on the error window.

     

    Could you be more specific?

    And also what exactly do you do to get the error?

     
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  • cshanskat
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    4. cshanskat,
    Feb 17, 2013 10:10 AM   in reply to Bilal Ansari
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    OK, called into Adobe tech support. Found out the error was in the PDF delivered from the website. It viewed fine, but in editing had problems. Solution was to print the original flawed PDF, to the Adobe PDF printer, and then edit the new file. This worked fine.

     
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  • Bill@VT
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    5. Bill@VT,
    Feb 17, 2013 6:29 PM   in reply to cshanskat
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    In cases like this it is always good to go to the document properties (ctrl-D) and check the generation process. That would have been a clue in your case. Glad you found a solution.

     
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