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William Anderson x
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Error Code U44M1I200 for Ext. Mgr. update attempt.

Nov 4, 2012 3:17 PM

How do I update Adobe Extension Manager CS6 ver. 6.0.3.48?  I got Error Code U44M1I200 after a group update attempt.  Other products OK.

 
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  • Currently Being Moderated
    Nov 6, 2012 10:49 AM   in reply to William Anderson x

    What version of the Adobe Application Manager are you using?  Also which operating system are you using?

     
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    Nov 6, 2012 10:07 PM   in reply to William Anderson x

    1. Open Command Prompt window.

    2. Run command: cd %temp%

    3. Run command: echo > ribs3debug

    4. After that a new file named "ribs3debug" should have been created in temp folder.

    5. Update Extension Manager.

    6. The zipped log file "C:\Program Files\Common Files\Adobe\Installers\Adobe Extension Manager CS6 6.0.X 11-XX-2012.log.gz" will be created. (X stands for a digit number).

    7. Unzip this file, then paste the log content here.

     
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    Nov 7, 2012 2:03 AM   in reply to Carl Sun

    The same problem with Mac Os X 10.6.8. The error log says:

     

    Extension Manager 6.0.4 Update

    Installation failed. Error Code: U44M1P7

     
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  • Currently Being Moderated
    Nov 7, 2012 9:10 AM   in reply to William Anderson x

    William Anderson x please try updating your Adobe Application Manager.  You can find the current version on our download page at http://www.adobe.com/downloads/.

     

    Stelios Smyrullis you are also welcome to update your Adobe Application Manager but I would strongly enourage you to post your own thread or search on a similar topic.  The original poster is using the Windows XP so the steps given may not be applicable to Mac OS.

     
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  • Currently Being Moderated
    Nov 7, 2012 7:56 PM   in reply to William Anderson x

    There are two ways to update Extension Manager:

     

    1. Through Adobe Application Manager:

    1). Open "Adobe Application Updates" from tray area of your computer desktop (there should be a red icon there). If you can't find the red icon,  you can start up one CS product, e.g., DW or PS, then click "Help"->"Updates..." menuitem to open it.

    2) The "Adobe Extension Manager CS6" should be listed and checked in the new window. You can uncheck other items if you don't want to update them. Click "Update" button to apply all selected updates.

     

    2. Manual update:

    Download http://download.macromedia.com/pub/dw_exchange/extension_manager/win/A dobeExtensionManager-6_0_4-mul-AdobeUpdate.zip (You can find the link in http://www.adobe.com/downloads/updates/), unzip it then run AdobePatchInstaller.exe to manually update Extension Manager.

     
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    Nov 8, 2012 9:17 AM   in reply to Carl Sun

    The Extension Manager 6.0.4 update has also now been added to the Product Update page at http://www.adobe.com/downloads/updates.html.

     
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    Nov 19, 2012 6:03 AM   in reply to Jeff A Wright

    I have downloaded the extension manager 6.0.4 from the Product Update page but I got a problem again.

    Extension Manager 6.0.4 Update

    Installation failed. Error Code: U44M2P7

     
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  • Currently Being Moderated
    Nov 19, 2012 8:36 AM   in reply to Stelios Smyrillis

    Then your next step will be to review the installation logs to determine the cause of the installation failure.  You can find details on how to review the installation logs at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 -cs5.html.

     

    Also which operating system are you using Stelios Smyrullis?

     
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    Nov 19, 2012 10:19 PM   in reply to Jeff A Wright

    The operating system that I am using is Mac Os X 10.7.5

     
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