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kirstyLBL
kirstyLBL
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Bridge won't save metadata for .mov files

Nov 12, 2012 2:45 PM

Tags: #problem #help #bridge_cs5 #metadata

Hi.

 

I could be trying to do something that Bridge can't do (though I have read that it should). I am trying to add metadata to .mov files. Bridge allows me to enter the text both under 'File info' and in the Metadada IPTC Core fields, however when I 'apply' or click OK they don't save.

 

Well, in the IPTC Core when I click 'apply' they are there until I select another file then go back and they aren't.

 

I am using Bridge CS5 on a PC with XP.

 

Thanks

442 Views   8 Replies   Latest reply: kirstyLBL, Nov 12, 2012 7:43 PM
 
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  • Curt Y
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    1. Curt Y,
    Nov 12, 2012 4:57 PM   in reply to kirstyLBL
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    Sometimes this can be a permisson problem, especially if using an external drive.  Start Bridge with a right click and choose "run as administrator".  If it works this way it is a permission problem in the OS.

     
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  • kirstyLBL
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    2. kirstyLBL,
    Nov 12, 2012 5:28 PM   in reply to Curt Y
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    Thanks Curt Y. Under 'run as' there was two options both of which were noted as administrator - though I could only use one as we don't have the password for the other. I'm not using an external drive.

     

    The strange thing is that there is no problem applying the metadata to images, just mov files.

     
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  • Curt Y
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    3. Curt Y,
    Nov 12, 2012 6:39 PM   in reply to kirstyLBL
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    Some have found they can add metadata to mov files and others by right clicking on image and selecting purge cache for selection.

     

    Can you try this a report back?

     
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  • kirstyLBL
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    4. kirstyLBL,
    Nov 12, 2012 6:53 PM   in reply to Curt Y
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    I tried this and no luck. I also tried another mov file and found that it would save any metadata that I entered the first time then applied, but wouldn't save anything entered in subsequent attempts. I purged the cache on this one as well inbetween but no change.

     
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  • Curt Y
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    5. Curt Y,
    Nov 12, 2012 7:19 PM   in reply to kirstyLBL
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    Does it make any difference if you use Tools/cache/purge cache for xxx folder?  If you have "export cache to folders" enabled you really have 2 cache locations and only the Tools options will purge the second cache.

     
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  • kirstyLBL
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    6. kirstyLBL,
    Nov 12, 2012 7:28 PM   in reply to kirstyLBL
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    Yes, that seems to have done it. Awesome, thanks.

     
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  • Curt Y
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    7. Curt Y,
    Nov 12, 2012 7:40 PM   in reply to kirstyLBL
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    Do you have export cache enabled, or just clearing the cache in the whole folder do the trick?  Always nice to know for the next person reading this.

     
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  • kirstyLBL
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    8. kirstyLBL,
    Nov 12, 2012 7:43 PM   in reply to Curt Y
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    I didn't have export cache enabled - so the clearning the cache through the tools menu was the way to go.

     
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