Reinstalled PSE 5.0 on new computer running Windows 7. Downloaded the service pack for PSE 5.0.2. Read that I needed to adjust the compatibility to Windows XP (service pack 3) PSE opens, but only as far as "Reading Preferences," then never goes farther. Any suggestions would be appreciated.
I don't have much idea about PSE5 but try resetting the preferences:
1. Close Elements.
2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.