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PSE 5.0 won't load past "Reading Preferences"

Nov 13, 2012 8:00 PM

Reinstalled PSE 5.0 on new computer running Windows 7.  Downloaded the service pack for PSE 5.0.2.  Read that I needed to adjust the compatibility to Windows XP (service pack 3)  PSE opens, but only as far as "Reading Preferences," then never goes farther.  Any suggestions would be appreciated.

  • Currently Being Moderated
    Nov 14, 2012 3:42 AM   in reply to cartton12

    I don't have much idea about PSE5 but try resetting the preferences:


    1. Close Elements.

    2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.

    3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.

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  • Currently Being Moderated
    Dec 5, 2012 11:37 PM   in reply to cartton12

    Are you able to resolve your problem?

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