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Grant Hughes
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Start up Adobe Photoshop Elements 11 - why does it stall at "restoring people recognition data" 42%

Nov 13, 2012 9:26 PM

I just downloaded and installed Adobe Photoshop Elements 11 & Adobe Premiere Elements 11 (Windows,English). When it starts up it stalls at the dialogue box "restoring people recognition data" 42%.

 

I have to close the program then the whole thing happens again.

 

Pretty frustrating for $150............... to upgrade from Elements 8

324 Views   2 Replies   Latest reply: Jeff A Wright, Nov 14, 2012 2:18 PM
 
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  • Rave
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    1. Rave,
    Nov 13, 2012 9:33 PM   in reply to Grant Hughes
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    This seens to be a problem of Media Analysis which generally arises if there are too many/too large assets in your catalog.

    Just try the following steps:-

     

    1. Go to Edit->Preferences->Media Analysis

    2  Go to People Recognition options

    3. Uncheck the "Analyse Photo for People recognition".

    4. Press "OK"

     
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  • Jeff A Wright
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    2. Jeff A Wright,
    Nov 14, 2012 2:18 PM   in reply to Rave
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    Moving this discussion to the Photoshop Elements forum.

     
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