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PSE 9 crashing when trying to save

Nov 14, 2012 11:39 AM

I've deleted the settings file, and restarted my computer but it still is crashing when I try to save anything.  Please help.  Thanks!

 
Replies
  • Currently Being Moderated
    Nov 15, 2012 1:52 AM   in reply to brunohailey

    Does it crashes in every case or it is sticking to any specific file format ?

     
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  • Currently Being Moderated
    Nov 15, 2012 2:52 AM   in reply to brunohailey

    Hi,

     

    Do you have any local printer or network printer or any scanner installed/connected with this machine?

     

    Thanks

    Andaleeb

     
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  • Currently Being Moderated
    Nov 15, 2012 9:56 PM   in reply to brunohailey

    Thanks for confirming that

     

    Can you please try the following-

     

    On the drive on which you have installed PSE,on my machine it is on C:

     

    Go to C:\Program Files\Adobe\Photoshop Elements 9\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain plug-in. Remove that plug-in from that location and copy it somewhere else.

     

    Now launch PSE and check if it works.

     

    Thanks

    Andaleeb

     
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  • Currently Being Moderated
    Nov 26, 2012 11:29 PM   in reply to brunohailey

    I found similar issue on another post http://forums.adobe.com/message/4862150 . The issue is addressed on that post . Please refer that.


     
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  • Currently Being Moderated
    Nov 26, 2012 11:38 PM   in reply to brunohailey

    Hi,

     

    Can you please confirm if the issue is resolved or not?

    I see about 3 threads regarding this crash, in one of the threads you have mentioned that it is working fine.

     

    So would like to know the scenario in which crash is actually happening...?

     

     

    Thanks

    Andaleeb

     
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