OS: Windows 7 (64 Bits)
Browser: IE9 (32 Bits).
Adobe Flash Player Version: 11.5.502.110
Since the update to the lastest version of flash player, everytime I restart my PC and browse to any page that use flash plugin, the User Account Control window appears asking: "Allow changes to yout computer? Adobe Flash Player Installer".
I tried:
- let the instalation to continue after the uac message.
- Download and Install the standalone version as administrator.
- Use the flash uninstall utility, remove all remaining files and then reinstall.
- Follow all the steps (several times) from this thread http://forums.adobe.com/thread/987370
Nothing worked, What else can I try?
Thanks!
Could you provide us with your flashinstall.log file so we can take a look to see if there's something initiating this?
Where do I find the Flash Player installation log on Windows?
I’m having the same problem. When viewing some websites, User Account Control repeatedly wants me to install Flash Player. This continues to happen even if I allow the installation and have not restarted my computer. Flash Player Installer does not seem to know, or care, that I already have Flash Player, but maybe that’s normal. Here are the latest entries from the log:
=O====== M/11.5.502.110 2012-11-23+18-49-59.162 ========
0000 [I] 00000010 "C:\Users\Steve\AppData\Local\Temp\{16FE450A-966D-4853-B183-5BEDD797F 17F}\InstallFlashPlayer.exe" -iv 6
0001 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0002 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash32_11_5_502_110.ocx
0003 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.e xe
0004 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.d ll
0005 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch
0006 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0007 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
0008 [W] 00001024 C:\Windows\system32\FlashPlayerApp.exe 183
0009 [I] 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0010 [W] 00001106
0011 [W] 00001106
0012 [W] 00001024 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0013 [I] 00000012
=X====== M/11.5.502.110 2012-11-23+18-50-43.965 ========
=O====== M/11.5.502.110 2012-11-23+18-49-15.482 ========
0000 [I] 00000010 C:\Users\Steve\AppData\Local\Temp\IDC2.tmp\FP_AX_CAB_INSTALLER64.exe
0001 [I] 00000011 1
=X====== M/11.5.502.110 2012-11-23+18-50-44.293 ========
=O====== M/11.5.502.110 2012-11-29+19-26-08.716 ========
0000 [I] 00000010 "C:\Users\Steve\AppData\Local\Temp\{2E2D6D78-5531-4D6B-AFB4-F1DF90B3C 8EA}\InstallFlashPlayer.exe" -iv 6
0001 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0002 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash32_11_5_502_110.ocx
0003 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.e xe
0004 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.d ll
0005 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch
0006 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0007 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
0008 [W] 00001024 C:\Windows\system32\FlashPlayerApp.exe 183
0009 [I] 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0010 [W] 00001106
0011 [W] 00001106
0012 [W] 00001024 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0013 [I] 00000012
=X====== M/11.5.502.110 2012-11-29+19-26-58.948 ========
=O====== M/11.5.502.110 2012-11-29+19-25-25.395 ========
0000 [I] 00000010 C:\Users\Steve\AppData\Local\Temp\IDC2.tmp\FP_AX_CAB_INSTALLER64.exe
0001 [I] 00000011 1
=X====== M/11.5.502.110 2012-11-29+19-26-59.120 ========
@stevmar - Does this only occur with the activex version of Flash Player (Internet Explorer)? If so, could you try running through the steps outlined in this faq:
How do I fix Windows permission problems with Flash Player?
If that doesn't help, the next thing I'd try is resetting Internet Explorer.
I’m seeing exactly the same problem on two computers, both running Windows 7 Professional (one 64-bit,other 32-bit) and IE9. On the 64-bit system I uninstalled all my Adobe programs and then re-installed them with fresh downloads, but I still get a regular notification that Adobe Flash wants to be installed (can’t remember the exact message at this time).
That said, Flash seems to work fine, but it’s like the installation didn’t write something to the right file and it thinks the version is out of date.
This behaviour started with the 11.5.502.110 version, as far as I can tell.
Adobe Flash version: 11.5.502.110
Windows 7 Professional SP1, 64-bit
Log information from C:\Windows\system32\Macromed\Flash\FlashInstall.log:
=O====== M/11.5.502.110 2012-11-30+22-37-22.817 ========
0000 [I] 00000010 "C:\Users\jims\AppData\Local\Temp\{528803AB-1D3B-44DE-A38E-2AFDD17999 1E}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 8 -au 1
0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0005 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash64_11_5_502_110.ocx
0006 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_ActiveX.e xe
0007 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_ActiveX.d ll
0008 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch
0009 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0010 [I] 00000012
=X====== M/11.5.502.110 2012-11-30+22-37-25.977 ========
=O====== M/11.5.502.110 2012-11-30+22-43-38.259 ========
0000 [I] 00000010 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_ActiveX.e xe -Embedding
=X====== M/11.5.502.110 2012-11-30+22-43-38.805 ========
=O====== M/11.5.502.110 2012-11-30+22-43-38.945 ========
0000 [I] 00000010 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_ActiveX.e xe -Embedding
=X====== M/11.5.502.110 2012-11-30+22-43-39.117 ========
NOTE: These lines repeat with a different time stamp on some regular interval until the end of the file:
=O====== M/11.5.502.110 2012-12-01+14-20-59.628 ========
0000 [I] 00000010 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_ActiveX.e xe -Embedding
=X====== M/11.5.502.110 2012-12-01+14-20-59.760 ========
Log information from C:\Windows\sysWOW64\Macromed\Flash\FlashInstall.log:
=O====== M/11.5.502.110 2012-11-30+22-37-20.401 ========
0000 [I] 00000010 "C:\ProgramData\Adobe\AIH.3ba6b9916e884ab0a08ba5c7e7ad82a89f887b79\in stall_flash_player_ax.exe" -install -iv 8 -au 1
0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0004 [I] 00000011 1
0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0006 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_5_502_110_ActiveX.exe/ 2
0007 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_5_502_110.ocx
0008 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.e xe
0009 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.d ll
0010 [I] 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0011 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0012 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0013 [I] 00000012
=X====== M/11.5.502.110 2012-11-30+22-37-27.880 ========
So the permissions solution didn't work.
Perhaps Adobe can come up with a better solution that blaming someone else. Personally, I don't want to reset all my add-ins and customizations, unless someone from Adobe will come and re-do all my add-ins and customizations.
Clearly this is a problem with this release. I'm happy to provide you with any additional information you require.
That problem appears every time that I open this website for example
My logs:
Log from C:\Windows\SysWOW64\Macromed\Flash
=O====== M/11.5.502.110 2012-11-08+22-46-04.642 ========
0000 [W] 00001113 C:\Windows\SysWOW64\Macromed\Flash\\* 3
0001 [I] 00000010 "C:\Users\Pepe\Desktop\install_flash_player_11_active_x.exe"
0002 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0005 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0006 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0007 [I] 00000011 1
0008 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0009 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_5_502_110.ocx
0010 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.e xe
0011 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.d ll
0012 [I] 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0013 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0014 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
=X====== M/11.5.502.110 2012-11-08+22-46-21.521 ========
=O====== M/11.5.502.110 2012-11-08+22-46-26.418 ========
0000 [I] 00000010 "C:\Users\Pepe\Desktop\install_flash_player_11_plugin.exe"
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0004 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0005 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0006 [I] 00000011 1
0007 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0008 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0009 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0010 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0011 [W] 00001036 Software\Opera Software/Last CommandLine 2
0012 [W] 00001036 Software\Opera Software/Last CommandLine 2
0013 [W] 00001036 Software\Opera Software/Plugin Path 2
0014 [W] 00001036 Software\Opera Software/Plugin Path 2
0015 [I] 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_5_502_110.dll
0016 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_110_Plugin.ex e
0017 [I] 00000024 C:\Windows\SysWOW64\Macromed\Flash\plugin.vch
0018 [I] 00000017 C:\Windows\SysWOW64\Macromed\Flash
0019 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0020 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
0021 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
0022 [I] 00000022 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_5_502_110.exe
0023 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0024 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
=X====== M/11.5.502.110 2012-11-08+22-46-39.568 ========
=O====== M/11.5.502.110 2012-11-11+00-30-59.418 ========
0000 [I] 00000010 "C:\Users\Pepe\Desktop\install_flash_player_11_active_x.exe"
0001 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002 [I] 00000011 1
0003 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_5_502_110.ocx
0004 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.e xe
0005 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.d ll
0006 [I] 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0007 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0008 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
0009 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
0010 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0011 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
=X====== M/11.5.502.110 2012-11-11+00-31-12.678 ========
=O====== M/11.5.502.110 2012-11-11+00-31-16.968 ========
0000 [I] 00000010 "C:\Users\Pepe\Desktop\install_flash_player_11_plugin.exe"
0001 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002 [I] 00000011 1
0003 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0004 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0005 [W] 00001036 Software\Opera Software/Last CommandLine 2
0006 [W] 00001036 Software\Opera Software/Last CommandLine 2
0007 [W] 00001036 Software\Opera Software/Plugin Path 2
0008 [W] 00001036 Software\Opera Software/Plugin Path 2
0009 [I] 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_5_502_110.dll
0010 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_110_Plugin.ex e
0011 [I] 00000024 C:\Windows\SysWOW64\Macromed\Flash\plugin.vch
0012 [I] 00000017 C:\Windows\SysWOW64\Macromed\Flash
0013 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0014 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
0015 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
0016 [I] 00000022 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_5_502_110.exe
0017 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0018 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
=X====== M/11.5.502.110 2012-11-11+00-31-28.809 ========
=O====== M/11.5.502.110 2012-11-11+01-00-44.529 ========
0000 [I] 00000010 "C:\Users\Pepe\AppData\Local\Temp\{A46C4528-1A46-4993-9CBA-CDFDF8B6B7 6B}\InstallFlashPlayer.exe" -iv 6
0001 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002 [I] 00000011 1
0003 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_5_502_110.ocx
0004 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.e xe
0005 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.d ll
0006 [I] 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0007 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0008 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
0009 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
0010 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0011 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
0012 [I] 00000012
=X====== M/11.5.502.110 2012-11-11+01-01-05.137 ========
=O====== M/11.5.502.110 2012-11-11+00-58-35.894 ========
0000 [I] 00000010 C:\Users\Pepe\AppData\Local\Temp\IDC2.tmp\FP_AX_CAB_INSTALLER64.exe
0001 [I] 00000011 1
=X====== M/11.5.502.110 2012-11-11+01-01-05.215 ========
=O====== M/11.5.502.110 2012-11-14+01-07-23.737 ========
0000 [I] 00000010 "C:\Users\Pepe\Desktop\Flash\uninstall_flash_player.exe" -force -force
0001 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0002 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0003 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0004 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0005 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0006 [W] 00001021
0007 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0008 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0009 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0010 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0011 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0012 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0013 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0014 [W] 00001021
0015 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0016 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0017 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0018 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0019 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\SysWOW64\FlashPlay erCPLApp.cpl 2
0020 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0021 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0022 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0023 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0024 [W] 00001036 Software\Opera Software/Last CommandLine 2
0025 [W] 00001036 Software\Opera Software/Last CommandLine 2
0026 [W] 00001036 Software\Opera Software/Plugin Path 2
0027 [W] 00001036 Software\Opera Software/Plugin Path 2
0028 [I] 00000011 1
=X====== M/11.5.502.110 2012-11-14+01-07-33.019 ========
=O====== M/11.5.502.110 2012-11-14+01-08-36.755 ========
0000 [I] 00000010 "C:\Users\Pepe\Desktop\Flash\install_flash_player_11_active_x.exe"
0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0004 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0005 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0006 [I] 00000011 1
0007 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0008 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_5_502_110.ocx
0009 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.e xe
0010 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.d ll
0011 [I] 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0012 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0013 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
=X====== M/11.5.502.110 2012-11-14+01-08-50.576 ========
=O====== M/11.5.502.110 2012-11-14+01-08-54.833 ========
0000 [I] 00000010 "C:\Users\Pepe\Desktop\Flash\install_flash_player_11_plugin.exe"
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0004 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0005 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0006 [I] 00000011 1
0007 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0008 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0009 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0010 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0011 [W] 00001036 Software\Opera Software/Last CommandLine 2
0012 [W] 00001036 Software\Opera Software/Last CommandLine 2
0013 [W] 00001036 Software\Opera Software/Plugin Path 2
0014 [W] 00001036 Software\Opera Software/Plugin Path 2
0015 [I] 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_5_502_110.dll
0016 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_110_Plugin.ex e
0017 [I] 00000024 C:\Windows\SysWOW64\Macromed\Flash\plugin.vch
0018 [I] 00000017 C:\Windows\SysWOW64\Macromed\Flash
0019 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0020 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
0021 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
0022 [I] 00000022 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_5_502_110.exe
0023 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0024 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
=X====== M/11.5.502.110 2012-11-14+01-09-07.625 ========
=O====== M/11.5.502.110 2012-11-14+01-14-48.584 ========
0000 [I] 00000010 "C:\Users\Pepe\Desktop\Flash\install_flash_player_11_active_x.exe"
0001 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002 [I] 00000011 1
0003 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_5_502_110.ocx
0004 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.e xe
0005 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.d ll
0006 [I] 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0007 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0008 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
0009 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
0010 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0011 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
=X====== M/11.5.502.110 2012-11-14+01-15-48.289 ========
Log from C:\Windows\System32\Macromed\Flash
=O====== M/11.5.502.110 2012-11-08+22-46-11.521 ========
0000 [W] 00001113 C:\Windows\system32\Macromed\Flash\\* 3
0001 [I] 00000010 "C:\Users\Pepe\AppData\Local\Temp\{062D6C2A-F745-4C6B-8CF0-6264499CF2 6E}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 1 -au 4294967295
0002 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0006 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash64_11_5_502_110.ocx
0007 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_ActiveX.e xe
0008 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_ActiveX.d ll
0009 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch
0010 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
=X====== M/11.5.502.110 2012-11-08+22-46-12.847 ========
=O====== M/11.5.502.110 2012-11-08+22-46-31.768 ========
0000 [I] 00000010 "C:\Users\Pepe\AppData\Local\Temp\{AAC977AF-D303-45AD-9C1D-1D6625221E E8}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 1 -au 4294967295
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0006 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0007 [W] 00001036 Software\Opera Software/Last CommandLine 2
0008 [W] 00001036 Software\Opera Software/Last CommandLine 2
0009 [W] 00001036 Software\Opera Software/Plugin Path 2
0010 [W] 00001036 Software\Opera Software/Plugin Path 2
0011 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF64_11_5_502_110.dll
0012 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_Plugin.ex e
0013 [I] 00000024 C:\Windows\system32\Macromed\Flash\plugin.vch
0014 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
=X====== M/11.5.502.110 2012-11-08+22-46-32.564 ========
=O====== M/11.5.502.110 2012-11-11+00-31-04.940 ========
0000 [I] 00000010 "C:\Users\Pepe\AppData\Local\Temp\{7FC06A6F-0FCE-4742-BC90-B2A7007C54 2A}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 1 -au 4294967295
0001 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash64_11_5_502_110.ocx
0004 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_ActiveX.e xe
0005 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_ActiveX.d ll
0006 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch
0007 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
=X====== M/11.5.502.110 2012-11-11+00-31-06.079 ========
=O====== M/11.5.502.110 2012-11-11+00-31-22.038 ========
0000 [I] 00000010 "C:\Users\Pepe\AppData\Local\Temp\{B42377E2-DB11-4E34-AF20-34D1014BA2 FE}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 1 -au 4294967295
0001 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0003 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
0005 [W] 00001036 Software\Opera Software/Last CommandLine 2
0006 [W] 00001036 Software\Opera Software/Plugin Path 2
0007 [W] 00001036 Software\Opera Software/Plugin Path 2
0008 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF64_11_5_502_110.dll
0009 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_Plugin.ex e
0010 [I] 00000024 C:\Windows\system32\Macromed\Flash\plugin.vch
0011 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
=X====== M/11.5.502.110 2012-11-11+00-31-22.912 ========
=O====== M/11.5.502.110 2012-11-11+01-00-55.543 ========
0000 [I] 00000010 "C:\Users\Pepe\AppData\Local\Temp\{3C860DD5-3433-4079-8002-9F94A88079 9B}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 6 -au 4294967295
0001 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash64_11_5_502_110.ocx
0004 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_ActiveX.e xe
0005 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_ActiveX.d ll
0006 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch
0007 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0008 [I] 00000012
=X====== M/11.5.502.110 2012-11-11+01-00-57.010 ========
=O====== M/11.5.502.110 2012-11-14+01-07-29.868 ========
0000 [I] 00000010 "C:\Users\Pepe\AppData\Local\Temp\{279E3934-80CF-4241-9C6B-BC21E15FE6 4B}\InstallFlashPlayer.exe" -force -uninstall
0001 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0002 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0003 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0004 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0005 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0006 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0007 [W] 00001021
0008 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0009 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0010 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0011 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0012 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0013 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0014 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0015 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0016 [W] 00001021
0017 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0018 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0019 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0020 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0021 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2
0022 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlay erCPLApp.cpl 2
0023 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0024 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0025 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0026 [W] 00001036 Software\Opera Software/Last CommandLine 2
0027 [W] 00001036 Software\Opera Software/Last CommandLine 2
0028 [W] 00001036 Software\Opera Software/Plugin Path 2
0029 [W] 00001036 Software\Opera Software/Plugin Path 2
=X====== M/11.5.502.110 2012-11-14+01-07-30.492 ========
=O====== M/11.5.502.110 2012-11-14+01-08-42.823 ========
0000 [I] 00000010 "C:\Users\Pepe\AppData\Local\Temp\{BCA99B28-8015-4B95-A035-80AC4D7C91 D5}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 1 -au 4294967295
0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0005 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash64_11_5_502_110.ocx
0006 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_ActiveX.e xe
0007 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_ActiveX.d ll
0008 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch
0009 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
=X====== M/11.5.502.110 2012-11-14+01-08-43.962 ========
=O====== M/11.5.502.110 2012-11-14+01-09-02.103 ========
0000 [I] 00000010 "C:\Users\Pepe\AppData\Local\Temp\{1E848188-44C2-46C2-BC5C-BAC040B6D0 47}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 1 -au 4294967295
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0006 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0007 [W] 00001036 Software\Opera Software/Last CommandLine 2
0008 [W] 00001036 Software\Opera Software/Last CommandLine 2
0009 [W] 00001036 Software\Opera Software/Plugin Path 2
0010 [W] 00001036 Software\Opera Software/Plugin Path 2
0011 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF64_11_5_502_110.dll
0012 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_Plugin.ex e
0013 [I] 00000024 C:\Windows\system32\Macromed\Flash\plugin.vch
0014 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
=X====== M/11.5.502.110 2012-11-14+01-09-02.867 ========
=O====== M/11.5.502.110 2012-11-14+01-14-54.372 ========
0000 [I] 00000010 "C:\Users\Pepe\AppData\Local\Temp\{E9489273-B64C-4587-A435-2CF3231F3B 2C}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 1 -au 4294967295
0001 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash64_11_5_502_110.ocx
0004 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_ActiveX.e xe
0005 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_ActiveX.d ll
0006 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch
0007 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
=X====== M/11.5.502.110 2012-11-14+01-14-55.495 ========
Just wanted to ring-in that i am having the same problem. Have uninstalled and installed A-FP on my W7-64 Home Premium w-IE9, at least 30 or 40 times, hey Adobe this version (11.5) of a key utility in Windows, is not working. Although i'm not holding my breath waiting for Adobe, i would take advice from anyone who thinks thatn they have overcome this problem. I will not reinstall IE9 as that is clearly no the problem, A-FP 11.5 was designed to work in IE9 within W764&32, but it doesn't fit so it should be upn to the designers to make it fit. I wonder if anyone at Adobe is even aware of this problem, maybe they don't think they have a problem. After repeated visits to this website i can find no solution, way to send an email to anyone about any problem, and if you happen to attract the attention of live tech. support ---well they are in Bangla-lazi-deli somewhere and have "no working knowledge of Flash Player", something i found almost humerous, because my Flash player doesn't work either. The only other option seems to be the use of this forum, that doesn't seem to involve any Adobe professionals, and is nothing more than a bunch of customers that similar (or different) problems (that's a key word here) and they expect us to come up with solutions to problems that originate from Adobe's doing, what kind of crock is that ? HELP ! ! ! S.O.S. ! ! !
In another thread, (http://forums.adobe.com/message/4910542#4910542) I uninstalled Flash as requested and the error occurred after the first reboot:
Per your instructions, I uninstalled flash and removed the contents of the various directories. Problem continued following a reboot:
Log information from C:\Windows\system32\Macromed\Flash\FlashInstall.log:
=O====== M/11.5.502.110 2012-12-10+22-34-52.969 ========
0000 [I] 00000010 "C:\Users\jims\AppData\Local\Temp\{BD5164F4-501F-4235-87CE-39068C7047 A4}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 8 -au 1
0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0006 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash64_11_5_502_110.ocx
0007 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_ActiveX.e xe
0008 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_ActiveX.d ll
0009 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch
0010 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0011 [I] 00000012
=X====== M/11.5.502.110 2012-12-10+22-34-56.493 ========
=O====== M/11.5.502.110 2012-12-10+22-43-39.987 ========
0000 [I] 00000010 "C:\Users\jims\AppData\Local\Temp\{F60F6F84-424C-40D7-93D1-0A893FED5E 44}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 6 -au 4294967295
0001 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash64_11_5_502_110.ocx
0004 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_ActiveX.e xe
0005 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_ActiveX.d ll
0006 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch
0007 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0008 [I] 00000012
=X====== M/11.5.502.110 2012-12-10+22-43-43.980 ========
Log information from C:\Windows\sysWOW64\Macromed\Flash\FlashInstall.log:
=O====== M/11.5.502.110 2012-12-10+22-34-50.421 ========
0000 [I] 00000010 "C:\ProgramData\Adobe\AIH.3ba6b9916e884ab0a08ba5c7e7ad82a89f887b79\in stall_flash_player_ax.exe" -install -iv 8 -au 1
0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0005 [I] 00000011 1
0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0007 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_5_502_110.ocx
0008 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.e xe
0009 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.d ll
0010 [I] 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0011 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0012 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0013 [I] 00000012
=X====== M/11.5.502.110 2012-12-10+22-34-58.692 ========
=O====== M/11.5.502.110 2012-12-10+22-43-27.871 ========
0000 [I] 00000010 "C:\Users\jims\AppData\Local\Temp\{51A968A3-170E-48A7-93CB-78931C0CC2 A7}\InstallFlashPlayer.exe" -iv 6
0001 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002 [I] 00000011 1
0003 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_5_502_110.ocx
0004 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.e xe
0005 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.d ll
0006 [I] 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch
0007 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0008 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
0009 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
0010 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0011 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
0012 [I] 00000012
=X====== M/11.5.502.110 2012-12-10+22-43-52.794 ========
=O====== M/11.5.502.110 2012-12-10+22-42-46.346 ========
0000 [I] 00000010 C:\Users\jims\AppData\Local\Temp\IDC2.tmp\FP_AX_CAB_INSTALLER64.exe
0001 [I] 00000011 1
=X====== M/11.5.502.110 2012-12-10+22-43-52.826 ========
I showed this thread to our installer engineers and they've requested the following info if possible.
It looks like what’s being repeatedly launched is the cab (or seed) installation process. This occurs under the two following circumstances:
- The FP (Flash Player) ActiveX control is not installed.
- The page is coded for a higher version of FP than what the client has installed.
If FP is failing to install every time for these folks (allowing for number 1 above), I would expect to see some telltale patterns in install logs, but I see none of these patterns. So that leaves us with number 2, which means some of the web pages they are visiting are improperly coded (the version in the embed tag is set too high). Unfortunately, the one site that is mentioned, http://www.clarin.com/, does not appear to have any embed tags. Also, I just uninstalled my AX Player and went to http://www.clarin.com/ expecting to get the cab installation, but it never happened. So maybe that site has removed the incorrectly coded embed tag. Not sure.
Let’s try to get some more info:
- Please share some more website url’s which cause the FP install process to begin.
- When they are prompted to install FP for IE (but you know you already installed FP for IE), gather the following information:
- View the contents of the following folders and let us know which files exist:
C:\Windows\SysWOW64\Macromed\Flash (64-bit systems only)
C:\Windows\System32\Macromed\Flash
- Do the following registry keys exist?
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444 553540000}
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D-1 1cf-96B8-444553540000} (64-bit systems only)
- 3. Navigate to the following page. Does it cause the FP install process to begin? If not, which version of Flash Player does it say you have installed?
http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html
Just after I received these instructions, the problem occurred (and it’s been happening all day at www.slate.com and their blogs)
Navigate to the following page.
Does it cause the FP install process to begin? – NO, FP install process does not start
If not, which version of Flash Player does it say you have installed?
Your Flash Player Version: 11.5.502.110
Your OS: Windows 7 (64-bit)
Your Browser: Internet Explorer
Captured information as requested:
C:\Windows\SysWOW64\Macromed\Flash>dir
Volume in drive C is Acer
Volume Serial Number is 8E9D-E464
Directory of C:\Windows\SysWOW64\Macromed\Flash
12/10/2012 02:43 PM <DIR> .
12/10/2012 02:43 PM <DIR> ..
12/10/2012 02:43 PM 1,401,747 activex.vch
12/10/2012 02:43 PM 14,460,344 Flash32_11_5_502_110.ocx
12/10/2012 02:43 PM 4,790 FlashInstall.log
12/10/2012 02:43 PM 250,808 FlashPlayerUpdateService.exe
12/10/2012 02:43 PM 476,088 FlashUtil32_11_5_502_110_ActiveX.dll
12/10/2012 02:43 PM 697,272 FlashUtil32_11_5_502_110_ActiveX.exe
12/10/2012 02:43 PM 47 mms.cfg
7 File(s) 17,291,096 bytes
2 Dir(s) 455,662,325,760 bytes free
C:\Windows\System32\Macromed\Flash>dir
Volume in drive C is Acer
Volume Serial Number is 8E9D-E464
Directory of C:\Windows\System32\Macromed\Flash
12/10/2012 02:43 PM <DIR> .
12/10/2012 02:43 PM <DIR> ..
12/10/2012 02:43 PM 639,843 activex.vch
12/10/2012 02:43 PM 20,304,824 Flash64_11_5_502_110.ocx
12/10/2012 02:43 PM 3,800 FlashInstall.log
12/10/2012 02:43 PM 524,728 FlashUtil64_11_5_502_110_ActiveX.dll
12/10/2012 02:43 PM 424,376 FlashUtil64_11_5_502_110_ActiveX.exe
5 File(s) 21,897,571 bytes
2 Dir(s) 455,661,735,936 bytes free
The requested registry key exists:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D-1 1cf-96B8-444553540000}
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}]
@="Shockwave Flash Object"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Control]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\EnableFullPage]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\EnableFullPage\.mfp]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\EnableFullPage\.spl]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\EnableFullPage\.swf]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Implemented Categories]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Implemented Categories\{31CAF6E4-D6AA-4090-A050-A5AC8972E9EF}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Implemented Categories\{59FB2056-D625-48D0-A944-1A85B5AB2640}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Implemented Categories\{7DD95801-9882-11CF-9FA9-00AA006C42C4}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Implemented Categories\{7DD95802-9882-11CF-9FA9-00AA006C42C4}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\InprocServer32]
@="C:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_110.ocx"
"ThreadingModel"="Apartment"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\MiscStatus]
@="0"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\MiscStatus\1]
@="131473"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Programmable]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\ToolboxBitmap32]
@="C:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_110.ocx, 1"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Version]
@="1.0"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
In addition to my 64-bit system, I have a 32-bit system iwth the same problem. This morning, when it woke up, I got the request to install. Here's the requested information.
Does it cause the FP install process to begin? – NO, FP install process does not start
If not, which version of Flash Player does it say you have installed?
Your Flash Player Version: 11.5.502.110
Your OS: Windows 7 (32-bit)
Your Browser: Internet Explorer
C:\Windows\System32\Macromed\Flash>dir
Volume in drive C is HP
Volume Serial Number is 7023-D7E4
Directory of C:\Windows\System32\Macromed\Flash
11/30/2012 02:48 PM <DIR> .
11/30/2012 02:48 PM <DIR> ..
11/30/2012 02:48 PM 1,401,747 activex.vch
11/30/2012 02:48 PM 14,460,344 Flash32_11_5_502_110.ocx
11/30/2012 02:48 PM 29,264 FlashInstall.log
11/30/2012 02:48 PM 250,808 FlashPlayerUpdateService.exe
11/30/2012 02:48 PM 476,088 FlashUtil32_11_5_502_110_ActiveX.dll
11/30/2012 02:48 PM 697,272 FlashUtil32_11_5_502_110_ActiveX.exe
11/30/2012 02:48 PM 47 mms.cfg
7 File(s) 17,315,570 bytes
2 Dir(s) 123,193,200,640 bytes free
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}]
@="Shockwave Flash Object"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\Control]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\EnableFullPage]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\EnableFullPage\.mfp]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\EnableFullPage\.spl]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\EnableFullPage\.swf]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\Implemented Categories]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\Implemented Categories\{31CAF6E4-D6AA-4090-A050-A5AC8972E9EF}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\Implemented Categories\{59FB2056-D625-48D0-A944-1A85B5AB2640}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\Implemented Categories\{7DD95801-9882-11CF-9FA9-00AA006C42C4}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\Implemented Categories\{7DD95802-9882-11CF-9FA9-00AA006C42C4}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\InprocServer32]
@="C:\\Windows\\system32\\Macromed\\Flash\\Flash32_11_5_502_110.ocx"
"ThreadingModel"="Apartment"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\MiscStatus]
@="0"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\MiscStatus\1]
@="131473"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\Programmable]
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\ToolboxBitmap32]
@="C:\\Windows\\system32\\Macromed\\Flash\\Flash32_11_5_502_110.ocx, 1"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\Version]
@="1.0"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
More info:
1. Very annoying when viewing threads here: http://forumserver.twoplustwo.com/
2. Files in C:\Windows\System32\Macromed\Flash:
activex.vch
Flash32_11_5_502_135.ocx
FlashInstall.log
FlashPlayerUpdateService.exe
FlashUtil32_11_5_502_135_ActiveX.dll
FlashUtil32_11_5_502_135_ActiveX.exe
install.log
mms.cfg
Yes, I have a folder called this: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}
3. It says I have the latest version: 11.5.502.135, Vista (32-bit), IE
As part of the tracking/information collection yesterday, I upgraded by Adobe Flash to 11.5.502.135. The problem persists, and is repeatable on my 64-bit system by visiting this page: http://www.slate.com/articles/life/history/2012/12/the_roger_williams_ code_how_a_team_of_scholars_discovered_the_theologian.html
Navigate to: http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html
Does it cause the FP install process to begin? – NO, FP install process does not start
If not, which version of Flash Player does it say you have installed?
Your Flash Player Version: 11.5.502.135
Your OS: Windows 7 (64-bit)
Your Browser: Internet Explorer
C:\Windows\SysWOW64\Macromed\Flash>dir
Volume in drive C is Acer
Volume Serial Number is 8E9D-E464
Directory of C:\Windows\SysWOW64\Macromed\Flash
12/11/2012 09:19 PM <DIR> .
12/11/2012 09:19 PM <DIR> ..
12/11/2012 09:17 PM 1,401,955 activex.vch
12/11/2012 09:17 PM 14,460,856 Flash32_11_5_502_135.ocx
12/11/2012 09:17 PM 7,234 FlashInstall.log
12/11/2012 09:17 PM 250,808 FlashPlayerUpdateService.exe
12/11/2012 09:17 PM 476,088 FlashUtil32_11_5_502_135_ActiveX.dll
12/11/2012 09:17 PM 697,272 FlashUtil32_11_5_502_135_ActiveX.exe
12/11/2012 09:17 PM 47 mms.cfg
7 File(s) 17,294,260 bytes
2 Dir(s) 456,375,431,168 bytes free
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}]
@="Shockwave Flash Object"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Control]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\EnableFullPage]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\EnableFullPage\.mfp]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\EnableFullPage\.spl]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\EnableFullPage\.swf]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Implemented Categories]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Implemented Categories\{31CAF6E4-D6AA-4090-A050-A5AC8972E9EF}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Implemented Categories\{59FB2056-D625-48D0-A944-1A85B5AB2640}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Implemented Categories\{7DD95801-9882-11CF-9FA9-00AA006C42C4}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Implemented Categories\{7DD95802-9882-11CF-9FA9-00AA006C42C4}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\InprocServer32]
@="C:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx"
"ThreadingModel"="Apartment"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\MiscStatus]
@="0"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\MiscStatus\1]
@="131473"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Programmable]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\ToolboxBitmap32]
@="C:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx, 1"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Version]
@="1.0"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
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