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Adobe Flash Player 11.5 tries to install over and over

Nov 14, 2012 5:02 PM

Tags: #problem #issue #update #download #installing #flash_player_11

OS: Windows 7  (64 Bits)

Browser: IE9 (32 Bits).

Adobe Flash Player Version:  11.5.502.110

 

Since the update to the lastest version of flash player, everytime I restart my PC and browse to any page that use flash plugin, the User Account Control window appears asking: "Allow changes to yout computer? Adobe Flash Player Installer".

 

I tried:

- let the instalation to continue after the uac message.

- Download and Install the standalone version as administrator.

- Use the flash uninstall utility, remove all remaining files and then reinstall.

- Follow all the steps (several times) from this thread http://forums.adobe.com/thread/987370

 

Nothing worked, What else can I try?

 

Thanks!

 
Replies
  • Currently Being Moderated
    Nov 21, 2012 3:25 AM   in reply to caceres_martin

    I'm having the same problem.

    Any update on this issue?

     
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  • Chris Campbell
    9,446 posts
    May 4, 2010
    Currently Being Moderated
    Nov 27, 2012 1:49 PM   in reply to _gessle

    Could you provide us with your flashinstall.log file so we can take a look to see if there's something initiating this? 

     

    Where do I find the Flash Player installation log on Windows?

     
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  • Currently Being Moderated
    Nov 29, 2012 11:58 AM   in reply to Chris Campbell

    I’m having the same problem.  When viewing some websites, User Account Control repeatedly wants me to install Flash Player.  This continues to happen even if I allow the installation and have not restarted my computer.  Flash Player Installer does not seem to know, or care, that I already have Flash Player, but maybe that’s normal.  Here are the latest entries from the log:


    =O====== M/11.5.502.110 2012-11-23+18-49-59.162 ========
    0000 [I] 00000010 "C:\Users\Steve\AppData\Local\Temp\{16FE450A-966D-4853-B183-5BEDD797F 17F}\InstallFlashPlayer.exe" -iv 6
    0001 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0002 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash32_11_5_502_110.ocx
    0003 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.e xe
    0004 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.d ll
    0005 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch
    0006 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0007 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
    0008 [W] 00001024 C:\Windows\system32\FlashPlayerApp.exe 183
    0009 [I] 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    0010 [W] 00001106
    0011 [W] 00001106
    0012 [W] 00001024 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
    0013 [I] 00000012
    =X====== M/11.5.502.110 2012-11-23+18-50-43.965 ========

    =O====== M/11.5.502.110 2012-11-23+18-49-15.482 ========
    0000 [I] 00000010 C:\Users\Steve\AppData\Local\Temp\IDC2.tmp\FP_AX_CAB_INSTALLER64.exe
    0001 [I] 00000011 1
    =X====== M/11.5.502.110 2012-11-23+18-50-44.293 ========

    =O====== M/11.5.502.110 2012-11-29+19-26-08.716 ========
    0000 [I] 00000010 "C:\Users\Steve\AppData\Local\Temp\{2E2D6D78-5531-4D6B-AFB4-F1DF90B3C 8EA}\InstallFlashPlayer.exe" -iv 6
    0001 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0002 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash32_11_5_502_110.ocx
    0003 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.e xe
    0004 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.d ll
    0005 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch
    0006 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
    0007 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
    0008 [W] 00001024 C:\Windows\system32\FlashPlayerApp.exe 183
    0009 [I] 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    0010 [W] 00001106
    0011 [W] 00001106
    0012 [W] 00001024 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
    0013 [I] 00000012
    =X====== M/11.5.502.110 2012-11-29+19-26-58.948 ========

    =O====== M/11.5.502.110 2012-11-29+19-25-25.395 ========
    0000 [I] 00000010 C:\Users\Steve\AppData\Local\Temp\IDC2.tmp\FP_AX_CAB_INSTALLER64.exe
    0001 [I] 00000011 1
    =X====== M/11.5.502.110 2012-11-29+19-26-59.120 ========

     
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  • Chris Campbell
    9,446 posts
    May 4, 2010
    Currently Being Moderated
    Nov 30, 2012 5:00 PM   in reply to stevmar

    @stevmar - Does this only occur with the activex version of Flash Player (Internet Explorer)?  If so, could you try running through the steps outlined in this faq:

     

    How do I fix Windows permission problems with Flash Player?

     

    If that doesn't help, the next thing I'd try is resetting Internet Explorer.

     

    http://support.microsoft.com/kb/923737

     
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  • Currently Being Moderated
    Dec 1, 2012 7:14 AM   in reply to stevmar

    I’m seeing exactly the same problem on two computers, both running Windows 7 Professional (one 64-bit,other 32-bit) and IE9. On the 64-bit system I uninstalled all my Adobe programs and then re-installed them with fresh downloads, but I still get a regular notification that Adobe Flash wants to be installed (can’t remember the exact message at this time).

     

    That said, Flash seems to work fine, but it’s like the installation didn’t write something to the right file and it thinks the version is out of date.

     

    This behaviour started with the 11.5.502.110 version, as far as I can tell.

     

    Adobe Flash version: 11.5.502.110

    Windows 7 Professional SP1, 64-bit

     

    Log information from C:\Windows\system32\Macromed\Flash\FlashInstall.log:

     

    =O====== M/11.5.502.110 2012-11-30+22-37-22.817 ========

    0000 [I] 00000010 "C:\Users\jims\AppData\Local\Temp\{528803AB-1D3B-44DE-A38E-2AFDD17999 1E}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 8 -au 1

    0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

    0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

    0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

    0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

    0005 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash64_11_5_502_110.ocx

    0006 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_ActiveX.e xe

    0007 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_ActiveX.d ll

    0008 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch

    0009 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

    0010 [I] 00000012

    =X====== M/11.5.502.110 2012-11-30+22-37-25.977 ========

     

    =O====== M/11.5.502.110 2012-11-30+22-43-38.259 ========

    0000 [I] 00000010 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_ActiveX.e xe -Embedding

    =X====== M/11.5.502.110 2012-11-30+22-43-38.805 ========

     

    =O====== M/11.5.502.110 2012-11-30+22-43-38.945 ========

    0000 [I] 00000010 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_ActiveX.e xe -Embedding

    =X====== M/11.5.502.110 2012-11-30+22-43-39.117 ========

     

    NOTE:  These lines repeat with a different time stamp on some regular interval until the end of the file:

    =O====== M/11.5.502.110 2012-12-01+14-20-59.628 ========

    0000 [I] 00000010 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_ActiveX.e xe -Embedding

    =X====== M/11.5.502.110 2012-12-01+14-20-59.760 ========

     

     

     

    Log information from C:\Windows\sysWOW64\Macromed\Flash\FlashInstall.log:

     

    =O====== M/11.5.502.110 2012-11-30+22-37-20.401 ========

    0000 [I] 00000010 "C:\ProgramData\Adobe\AIH.3ba6b9916e884ab0a08ba5c7e7ad82a89f887b79\in stall_flash_player_ax.exe" -install -iv 8 -au 1

    0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

    0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

    0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

    0004 [I] 00000011 1

    0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

    0006 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_5_502_110_ActiveX.exe/ 2

    0007 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_5_502_110.ocx

    0008 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.e xe

    0009 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.d ll

    0010 [I] 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch

    0011 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

    0012 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

    0013 [I] 00000012

    =X====== M/11.5.502.110 2012-11-30+22-37-27.880 ========

     
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  • Currently Being Moderated
    Dec 1, 2012 5:43 PM   in reply to Chris Campbell

    So the permissions solution didn't work.

     

    Perhaps Adobe can come up with a better solution that blaming someone else.  Personally, I don't want to reset all my add-ins and customizations, unless someone from Adobe will come and re-do all my add-ins and customizations.

     

    Clearly this is a problem with this release.  I'm happy to provide you with any additional information you require.

     
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  • Currently Being Moderated
    Dec 4, 2012 7:50 PM   in reply to jim_sullivan

    Problem continues after resetting the ACLs and resetting IE9. Any other suggestions from Adobe?

     

    jim sullivan

     
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  • Currently Being Moderated
    Dec 10, 2012 2:41 PM   in reply to jim_sullivan

    Just wanted to ring-in that i am having the same problem. Have uninstalled and installed A-FP on my W7-64 Home Premium w-IE9, at least  30 or 40 times, hey Adobe this version (11.5) of a key utility in Windows, is not working. Although i'm not holding my breath waiting for Adobe, i would take advice from anyone who thinks thatn they have overcome this problem. I will not reinstall IE9 as that is clearly no the problem, A-FP 11.5 was designed to work in IE9 within W764&32, but it doesn't fit so it should be upn to the designers to make it fit. I wonder if anyone at Adobe is even aware of this problem, maybe they don't think they have a problem. After repeated visits to this website i can find no solution, way to send an email to anyone about any problem, and if you happen to attract the attention of live tech. support ---well they are in Bangla-lazi-deli somewhere and have "no working knowledge of Flash Player", something i found almost humerous, because my Flash player doesn't work either. The only other option seems to be the use of this forum, that doesn't seem to involve any Adobe professionals, and is nothing more than a bunch of customers that similar (or different) problems (that's a key word here) and they expect us to come up with solutions to problems that originate from Adobe's doing, what kind of crock is that ?  HELP ! ! ! S.O.S. ! ! !

     
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  • Currently Being Moderated
    Dec 10, 2012 2:51 PM   in reply to robert bawshor

    In another thread, (http://forums.adobe.com/message/4910542#4910542) I uninstalled Flash as requested and the error occurred after the first reboot:

     

    Per your instructions, I uninstalled flash and removed the contents of the various directories.  Problem continued following a reboot:

     

    Log information from C:\Windows\system32\Macromed\Flash\FlashInstall.log:

     

    =O====== M/11.5.502.110 2012-12-10+22-34-52.969 ========

    0000 [I] 00000010 "C:\Users\jims\AppData\Local\Temp\{BD5164F4-501F-4235-87CE-39068C7047 A4}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 8 -au 1

    0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2

    0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

    0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

    0004 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

    0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

    0006 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash64_11_5_502_110.ocx

    0007 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_ActiveX.e xe

    0008 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_ActiveX.d ll

    0009 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch

    0010 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

    0011 [I] 00000012

    =X====== M/11.5.502.110 2012-12-10+22-34-56.493 ========

     

    =O====== M/11.5.502.110 2012-12-10+22-43-39.987 ========

    0000 [I] 00000010 "C:\Users\jims\AppData\Local\Temp\{F60F6F84-424C-40D7-93D1-0A893FED5E 44}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 6 -au 4294967295

    0001 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

    0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

    0003 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash64_11_5_502_110.ocx

    0004 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_ActiveX.e xe

    0005 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_5_502_110_ActiveX.d ll

    0006 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch

    0007 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

    0008 [I] 00000012

    =X====== M/11.5.502.110 2012-12-10+22-43-43.980 ========

     

    Log information from C:\Windows\sysWOW64\Macromed\Flash\FlashInstall.log:

     

    =O====== M/11.5.502.110 2012-12-10+22-34-50.421 ========

    0000 [I] 00000010 "C:\ProgramData\Adobe\AIH.3ba6b9916e884ab0a08ba5c7e7ad82a89f887b79\in stall_flash_player_ax.exe" -install -iv 8 -au 1

    0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2

    0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

    0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

    0004 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

    0005 [I] 00000011 1

    0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

    0007 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_5_502_110.ocx

    0008 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.e xe

    0009 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.d ll

    0010 [I] 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch

    0011 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

    0012 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

    0013 [I] 00000012

    =X====== M/11.5.502.110 2012-12-10+22-34-58.692 ========

     

    =O====== M/11.5.502.110 2012-12-10+22-43-27.871 ========

    0000 [I] 00000010 "C:\Users\jims\AppData\Local\Temp\{51A968A3-170E-48A7-93CB-78931C0CC2 A7}\InstallFlashPlayer.exe" -iv 6

    0001 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

    0002 [I] 00000011 1

    0003 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_5_502_110.ocx

    0004 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.e xe

    0005 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.d ll

    0006 [I] 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch

    0007 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

    0008 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183

    0009 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183

    0010 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

    0011 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183

    0012 [I] 00000012

    =X====== M/11.5.502.110 2012-12-10+22-43-52.794 ========

     

    =O====== M/11.5.502.110 2012-12-10+22-42-46.346 ========

    0000 [I] 00000010 C:\Users\jims\AppData\Local\Temp\IDC2.tmp\FP_AX_CAB_INSTALLER64.exe

    0001 [I] 00000011 1

    =X====== M/11.5.502.110 2012-12-10+22-43-52.826 ========

     
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  • Chris Campbell
    9,446 posts
    May 4, 2010
    Currently Being Moderated
    Dec 11, 2012 4:09 PM   in reply to jim_sullivan

    I showed this thread to our installer engineers and they've requested the following info if possible.

    It looks like what’s being repeatedly launched is the cab (or seed) installation process. This occurs under the two following circumstances:

    1. The FP (Flash Player) ActiveX control is not installed.
    2. The page is coded for a higher version of FP than what the client has installed.

     

    If FP is failing to install every time for these folks (allowing for number 1 above), I would expect to see some telltale patterns in install logs, but I see none of these patterns. So that leaves us with number 2, which means some of the web pages they are visiting are improperly coded (the version in the embed tag is set too high). Unfortunately, the one site that is mentioned, http://www.clarin.com/, does not appear to have any embed tags. Also, I just uninstalled my AX Player and went to http://www.clarin.com/ expecting to get the cab installation, but it never happened. So maybe that site has removed the incorrectly coded embed tag. Not sure.

     

    Let’s try to get some more info:

     

    1. Please share some more website url’s which cause the FP install process to begin.
    2. When they are prompted to install FP for IE (but you know you already installed FP for IE), gather the following information:

    - View the contents of the following folders and let us know which files exist:

    C:\Windows\SysWOW64\Macromed\Flash (64-bit systems only)

    C:\Windows\System32\Macromed\Flash

    - Do the following registry keys exist?

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444 553540000}

    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D-1 1cf-96B8-444553540000} (64-bit systems only)

    1. 3. Navigate to the following page. Does it cause the FP install process to begin? If not, which version of Flash Player does it say you have installed?

    http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

     
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  • Currently Being Moderated
    Dec 11, 2012 9:13 PM   in reply to Chris Campbell

    Just after I received these instructions, the problem occurred (and it’s been happening all day at www.slate.com and their blogs)

     

    Navigate to the following page.

    Does it cause the FP install process to begin? – NO, FP install process does not start

    If not, which version of Flash Player does it say you have installed?

    Your Flash Player Version:  11.5.502.110

    Your OS: Windows 7 (64-bit)

    Your Browser:  Internet Explorer

     

    Captured information as requested:

     

    C:\Windows\SysWOW64\Macromed\Flash>dir

    Volume in drive C is Acer

    Volume Serial Number is 8E9D-E464

     

    Directory of C:\Windows\SysWOW64\Macromed\Flash

     

    12/10/2012  02:43 PM    <DIR>          .

    12/10/2012  02:43 PM    <DIR>          ..

    12/10/2012  02:43 PM         1,401,747 activex.vch

    12/10/2012  02:43 PM        14,460,344 Flash32_11_5_502_110.ocx

    12/10/2012  02:43 PM             4,790 FlashInstall.log

    12/10/2012  02:43 PM           250,808 FlashPlayerUpdateService.exe

    12/10/2012  02:43 PM           476,088 FlashUtil32_11_5_502_110_ActiveX.dll

    12/10/2012  02:43 PM           697,272 FlashUtil32_11_5_502_110_ActiveX.exe

    12/10/2012  02:43 PM                47 mms.cfg

                   7 File(s)     17,291,096 bytes

                   2 Dir(s)  455,662,325,760 bytes free

     

     

     

    C:\Windows\System32\Macromed\Flash>dir

    Volume in drive C is Acer

    Volume Serial Number is 8E9D-E464

     

    Directory of C:\Windows\System32\Macromed\Flash

     

    12/10/2012  02:43 PM    <DIR>          .

    12/10/2012  02:43 PM    <DIR>          ..

    12/10/2012  02:43 PM           639,843 activex.vch

    12/10/2012  02:43 PM        20,304,824 Flash64_11_5_502_110.ocx

    12/10/2012  02:43 PM             3,800 FlashInstall.log

    12/10/2012  02:43 PM           524,728 FlashUtil64_11_5_502_110_ActiveX.dll

    12/10/2012  02:43 PM           424,376 FlashUtil64_11_5_502_110_ActiveX.exe

                   5 File(s)     21,897,571 bytes

                   2 Dir(s)  455,661,735,936 bytes free

     

     

    The requested registry key exists:

    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D-1 1cf-96B8-444553540000}

     

    Windows Registry Editor Version 5.00

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}]

    @="Shockwave Flash Object"

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Control]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\EnableFullPage]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\EnableFullPage\.mfp]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\EnableFullPage\.spl]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\EnableFullPage\.swf]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Implemented Categories]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Implemented Categories\{31CAF6E4-D6AA-4090-A050-A5AC8972E9EF}]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Implemented Categories\{59FB2056-D625-48D0-A944-1A85B5AB2640}]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Implemented Categories\{7DD95801-9882-11CF-9FA9-00AA006C42C4}]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Implemented Categories\{7DD95802-9882-11CF-9FA9-00AA006C42C4}]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\InprocServer32]

    @="C:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_110.ocx"

    "ThreadingModel"="Apartment"

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\MiscStatus]

    @="0"

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\MiscStatus\1]

    @="131473"

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\ProgID]

    @="ShockwaveFlash.ShockwaveFlash.11"

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Programmable]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\ToolboxBitmap32]

    @="C:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_110.ocx, 1"

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\TypeLib]

    @="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Version]

    @="1.0"

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\VersionIndependentProgID]

    @="ShockwaveFlash.ShockwaveFlash"

     
    |
    Mark as:
  • Currently Being Moderated
    Dec 12, 2012 7:59 AM   in reply to Chris Campbell

    In addition to my 64-bit system, I have a 32-bit system iwth the same problem.  This morning, when it woke up, I got the request to install.  Here's the requested information.

     

    Does it cause the FP install process to begin? – NO, FP install process does not start

    If not, which version of Flash Player does it say you have installed?

     

    Your Flash Player Version:  11.5.502.110

    Your OS: Windows 7 (32-bit)

    Your Browser:  Internet Explorer

     

    C:\Windows\System32\Macromed\Flash>dir

    Volume in drive C is HP

    Volume Serial Number is 7023-D7E4

     

    Directory of C:\Windows\System32\Macromed\Flash

     

    11/30/2012  02:48 PM    <DIR>          .

    11/30/2012  02:48 PM    <DIR>          ..

    11/30/2012  02:48 PM         1,401,747 activex.vch

    11/30/2012  02:48 PM        14,460,344 Flash32_11_5_502_110.ocx

    11/30/2012  02:48 PM            29,264 FlashInstall.log

    11/30/2012  02:48 PM           250,808 FlashPlayerUpdateService.exe

    11/30/2012  02:48 PM           476,088 FlashUtil32_11_5_502_110_ActiveX.dll

    11/30/2012  02:48 PM           697,272 FlashUtil32_11_5_502_110_ActiveX.exe

    11/30/2012  02:48 PM                47 mms.cfg

                   7 File(s)     17,315,570 bytes

                   2 Dir(s)  123,193,200,640 bytes free

     

    Windows Registry Editor Version 5.00

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}]

    @="Shockwave Flash Object"

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\Control]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\EnableFullPage]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\EnableFullPage\.mfp]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\EnableFullPage\.spl]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\EnableFullPage\.swf]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\Implemented Categories]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\Implemented Categories\{31CAF6E4-D6AA-4090-A050-A5AC8972E9EF}]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\Implemented Categories\{59FB2056-D625-48D0-A944-1A85B5AB2640}]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\Implemented Categories\{7DD95801-9882-11CF-9FA9-00AA006C42C4}]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\Implemented Categories\{7DD95802-9882-11CF-9FA9-00AA006C42C4}]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\InprocServer32]

    @="C:\\Windows\\system32\\Macromed\\Flash\\Flash32_11_5_502_110.ocx"

    "ThreadingModel"="Apartment"

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\MiscStatus]

    @="0"

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\MiscStatus\1]

    @="131473"

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\ProgID]

    @="ShockwaveFlash.ShockwaveFlash.11"

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\Programmable]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\ToolboxBitmap32]

    @="C:\\Windows\\system32\\Macromed\\Flash\\Flash32_11_5_502_110.ocx, 1"

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\TypeLib]

    @="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\Version]

    @="1.0"

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}\VersionIndependentProgID]

    @="ShockwaveFlash.ShockwaveFlash"

     
    |
    Mark as:
  • Currently Being Moderated
    Dec 12, 2012 10:51 AM   in reply to Chris Campbell

    More info:

     

    1.  Very annoying when viewing threads here:  http://forumserver.twoplustwo.com/

     

     

    2.  Files in C:\Windows\System32\Macromed\Flash:

     

    activex.vch

    Flash32_11_5_502_135.ocx

    FlashInstall.log

    FlashPlayerUpdateService.exe

    FlashUtil32_11_5_502_135_ActiveX.dll

    FlashUtil32_11_5_502_135_ActiveX.exe

    install.log

    mms.cfg

     

    Yes, I have a folder called this:  HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-44 4553540000}

     

    3.  It says I have the latest version:  11.5.502.135, Vista (32-bit), IE

     
    |
    Mark as:
  • Currently Being Moderated
    Dec 12, 2012 11:08 AM   in reply to Chris Campbell

    As part of the tracking/information collection yesterday, I upgraded by Adobe Flash to 11.5.502.135.  The problem persists, and is repeatable on my 64-bit system by visiting this page:  http://www.slate.com/articles/life/history/2012/12/the_roger_williams_ code_how_a_team_of_scholars_discovered_the_theologian.html

     

    Navigate to:  http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

     

    Does it cause the FP install process to begin? – NO, FP install process does not start

    If not, which version of Flash Player does it say you have installed?

    Your Flash Player Version:  11.5.502.135

    Your OS: Windows 7 (64-bit)

    Your Browser:  Internet Explorer

     

    C:\Windows\SysWOW64\Macromed\Flash>dir

    Volume in drive C is Acer

    Volume Serial Number is 8E9D-E464

     

    Directory of C:\Windows\SysWOW64\Macromed\Flash

     

    12/11/2012  09:19 PM    <DIR>          .

    12/11/2012  09:19 PM    <DIR>          ..

    12/11/2012  09:17 PM         1,401,955 activex.vch

    12/11/2012  09:17 PM        14,460,856 Flash32_11_5_502_135.ocx

    12/11/2012  09:17 PM             7,234 FlashInstall.log

    12/11/2012  09:17 PM           250,808 FlashPlayerUpdateService.exe

    12/11/2012  09:17 PM           476,088 FlashUtil32_11_5_502_135_ActiveX.dll

    12/11/2012  09:17 PM           697,272 FlashUtil32_11_5_502_135_ActiveX.exe

    12/11/2012  09:17 PM                47 mms.cfg

                   7 File(s)     17,294,260 bytes

                   2 Dir(s)  456,375,431,168 bytes free

     

    Windows Registry Editor Version 5.00

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}]

    @="Shockwave Flash Object"

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Control]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\EnableFullPage]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\EnableFullPage\.mfp]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\EnableFullPage\.spl]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\EnableFullPage\.swf]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Implemented Categories]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Implemented Categories\{31CAF6E4-D6AA-4090-A050-A5AC8972E9EF}]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Implemented Categories\{59FB2056-D625-48D0-A944-1A85B5AB2640}]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Implemented Categories\{7DD95801-9882-11CF-9FA9-00AA006C42C4}]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Implemented Categories\{7DD95802-9882-11CF-9FA9-00AA006C42C4}]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\InprocServer32]

    @="C:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx"

    "ThreadingModel"="Apartment"

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\MiscStatus]

    @="0"

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\MiscStatus\1]

    @="131473"

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\ProgID]

    @="ShockwaveFlash.ShockwaveFlash.11"

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Programmable]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\ToolboxBitmap32]

    @="C:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_135.ocx, 1"

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\TypeLib]

    @="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\Version]

    @="1.0"

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D- 11cf-96B8-444553540000}\VersionIndependentProgID]

    @="ShockwaveFlash.ShockwaveFlash"

     
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    Mark as:
  • Currently Being Moderated
    Dec 17, 2012 9:05 AM   in reply to jim_sullivan

    the issue on Slate.com was due to some specific "bad" Flash ads which should be resolved now.

     
    |
    Mark as:

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