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acgant01
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PSE 7 shutting down

Nov 15, 2012 5:36 AM

I open PSE 7 and click edit.  The a box comes ups syaing adobe photoshop elements (editor) has stopped working and must close.  I've tried uninstalling and reinstalling.  I can't seem to find the problem.  Please help!

 
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Nov 15, 2012 5:49 AM   in reply to acgant01

     

    The editor saved prefs often get corrupted. You may need to rebuild the editor preferences to resolve any conflicts.

    Hold down the Ctrl+Shift+Alt keys and simultaneously click on the Edit button on the welcome screen. Release the three keys and look behind the welcome screen by closing it. Or hold down the keys whilst clicking on the desktop icon for the Editor or PhotoshopElementsEditor.exe in the Programs folder. Keep holding down all three keys until you get the settings option.

    You should see a pop up box with the words: Delete Adobe Photoshop Elements Settings File?

    Click on Yes

    Then wait whilst Elements rebuilds the preferences.

     
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Nov 15, 2012 9:48 AM   in reply to acgant01

     

    Try making a direct desktop icon for the Editor and see if you can launch the program directly from the desktop.

    Right click anywhere on the desktop and select New >> Shortcut

    Browse to Computer OS C:

    And find the PSE Editor application in Program Files or Program Files (x86) on Windows 7 - 64 bit.

    C: >> Program Files >> Adobe >> Photoshop Elements 7

    Within the Photoshop elements 7 folder find PhotoshopElementsEditor.exe (the application not the Adobe shortcut)

    Select that file and click Next.

    Then click Finish.

     

    You should now be able to launch by double clicking on the new desktop icon, bypassing the welcome screen.

     
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  • 99jon
    12,821 posts
    Jan 6, 2010
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    Nov 15, 2012 10:35 AM   in reply to acgant01

     

    Can’t see any image? Have you uninstalled the program or made any system changes recently which may have deleted PSE7?

     

     

     
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  • 99jon
    12,821 posts
    Jan 6, 2010
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    Nov 15, 2012 12:09 PM   in reply to acgant01

     

    Possibly the set-up did not fully complete when you tried to re-install. Try using your PSE7 disk or download to install the program again.

     
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Nov 15, 2012 12:42 PM   in reply to acgant01

     

    Yes that would be cleanest. And forget the Inspiration Browser; that’s a separate program running via Adobe AIR.

     
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  • 99jon
    12,821 posts
    Jan 6, 2010
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    Nov 15, 2012 1:13 PM   in reply to acgant01

     

    You will need to put any actions or plug-ins back manually.

     
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