When you upgrade with PSE installed, it's extremely important to delete the preferences. Go to your username>library>preferences and remove everything you can find that pertains to PSE, including
Adobe Photoshop Elements 9 settings
Adobe Photoshop Elements 9 paths
and any lockfiles with the same names. That library is hidden in 10.8. To see it, option click the Go menu in the Finder and it will appear below the little house for your user account. While you're in there, also go into the saved application states folder and delete anything related to PSE.
Will this work to stop it from quitting when trying to save? I've also upgraded to lion, and now everytime I try to save it it quits on me. I've deleted the preferences by pressing shift, alt & command right after lauching the program.
A window came up asking if I wanted to delete preferences, I clicked yes. I restarted my computer but it still quits every time I try to save anything, otherwise it works fine.
If I tried this, would that resolve my problem?
Thanks for any help.
If you think this solution can work any better for you, please do the following-
1. Uninstall PSE (ensure you have the product set up files and serial key aside)
2. Go to ~/library/Preferences and delete the following files-
Adobe Photoshop Elements x paths
Adobe Photoshop Elements x settings
3. Go to ~/library/Saved App States and trash all PSE related files
Thank you for replying, I ended up unistalling it and reinstalling it. Then I put all my files that were completed prior to unistalling it in a different folder. So far I haven't had any other problems. Thanks for all the help!
Europe, Middle East and Africa