I'm trying to create a WebHelp project in RH10 to publish books created in FM11 (I'm new to RH). I have linked a book, then tried to generate HTML pages, but RH crashes every time. I thought, the problem might be in files shared by several books and therefore stored in a different folder than the book itself. So I took these files out of the book in FM, but this did not help.
Importing the book works. But then I do not know how to update the changes - as I tried to import the book into the same project, the programme crashed again.
Woud be very obliged for any help.
First try to figure out if you've got a RH-specific problem or a FM to RH issue (which is what the FM Integration forum is for). Take one of the sample projects in RH and try making WebHelp - if that crashes, then we know that you've got something wrong with your RH install. If it works fine, next try creating a dummy book in FM with some dummy files based on the factory FM templates. Try the linking method - all ok? If that comes through fine, then try making WebHelp. If that crashes, then we know it's something to do with your FM source files and how they are converted.
PS - importing means starting fresh each time you update content in FM - you throw away your RH project & do it over again.
Can you please update if linking a FrameMaker book and updating is crashing also for sample books installed by FrameMaker or trya smaller book and see if it works.
Linking by far is better option that importing and you need not reconfigure everything from scratch
hope this will help
So, I tried it all over again and these are the results:
The problems start, as I link a complex FM book that contains a large number of files, some of which are stored in a different folder. The FM console says, that some separation points could not be found (original message in German). What might this mean?
Thanks for the update Anna.
Can you please update if you are able to open the book in FrameMaker properly and save it as pdf or other file formats from within FrameMaker without any error.
Please make sure that all the references and links are updated in FramMaker book and documents before you Link/Import them in RoboHelp.
if you have any specific very large document in the book try linking it directly and see if it works, if the largest document works individually then the book should work as well, check the memeory in the task manager for both RoboHelp and FrameMaker and observe that it is not very high on updating the links.
Thank you Ashish,
Is it a hierarichle book ?
open the book in frameMaker and try saving it as Book with Fm componenets and import/Link that book instead, if it doesnt works then please share witha me a small sample zipped over email@example.com
It is a typical book with generated files (IVZ, MIX, SIX). I have removed most of the files from the book leaving just a few. It does not work!
What do you mean, I should save it as a book with FM components? I will send you a small part of it. Thank you very much once again.
I work for RoboHelp team. Thanks for sharing the file.
I am unable to open the files as it is missing. Please share following files:-
I think all the above files are present on mapped drive. Please confirm.
You can share the files with firstname.lastname@example.org