I'm using RH 10 to convert linked FM books into RH and generate WebHelp and I'm seeing that whenever there's a cross reference from one topic to another topic that was generated from a separate FM file, that X-ref is broken in the WebHelp output. These x-refs between FM files all work perfectly in the FM book and PDF output. Is there a project setting that enables this in the WebHelp output?
This problem could be because of the long file path for your book.
Can you copy your complete folder, containing your book and documents. Place it at -- C:/FolderName.
Make sure that the book and FM documents are at one level below root C.
Now, try publishing directly from FrameMaker or Link it again in a New RoboHelp project and generate your output.
Let me know if it works.
Yes there seems to be an undocumented path length limit that affects these xrefs from translating correctly into your RH project. I encountered the issue while importing too. Some of my links were appearing as correct refs, but others weren’t – it took a bit of experimentation to shorten the paths to get them all working. Hindsight is always 20/20 ;>)
Moving the folders for the linked FM books to C:/ worked. I was able to leave my Help project in the original folder and just re-link the books after moving them. I'm guessing the reason this quirk isn't documented is because it's a bug that Adobe intends to fix. I hope so - it's a pretty silly limitation.
Anyway, thanks for the help!