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How do I enable x-refs between different linked FM files when converting to WebHelp with RH 10?

Nov 16, 2012 11:56 AM


I'm using RH 10 to convert linked FM books into RH and generate WebHelp and I'm seeing that whenever there's a cross reference from one topic to another topic that was generated from a separate FM file, that X-ref is broken in the WebHelp output. These x-refs between FM files all work perfectly in the FM book and PDF output. Is there a project setting that enables this in the WebHelp output?




  • Anjaneai Srivastava
    1,028 posts
    Oct 17, 2011
    Currently Being Moderated
    Nov 17, 2012 4:42 AM   in reply to Gabe_Adoff

    Hi Gabe,


    This problem could be because of the long file path for your book.


    Can you copy your complete folder, containing your book and documents. Place it at -- C:/FolderName.


    Make sure that the book and FM documents are at one level below root C.


    Now, try publishing directly from FrameMaker or Link it again in a New RoboHelp project and generate your output.


    Let me know if it works.




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    Nov 19, 2012 6:40 AM   in reply to Gabe_Adoff

    Yes there seems to be an undocumented path length limit that affects these xrefs from translating correctly into your RH project. I encountered the issue while importing too. Some of my links were appearing as correct refs, but others weren’t – it took a bit of experimentation to shorten the paths to get them all working. Hindsight is always 20/20 ;>)

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