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garyscouser60
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Phtoshop elements 8 has stopped working

Nov 17, 2012 3:41 AM

I get the intro screen but neither the "Elements" or "organiser" buttons work. Seems to have started since an option to upgrade to V11 was added to the intro screen

 
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  • Currently Being Moderated
    Nov 17, 2012 7:09 AM   in reply to garyscouser60

    The best thing is to just ignore the welcome screen completely. Go into the program files [program files (x86) if you have a 64 bit system] and find the actual .exe files for the editor and/or organizer and make direct desktop shortcuts, then use those to start the program.

     
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  • Currently Being Moderated
    Nov 19, 2012 2:17 AM   in reply to Barbara B.

    Hi,

     

    In case your Editor is not working on clicking Edit from welcome screen please try couple of probable solutions as mentioned below:

     

    Solution 1:

    1. Close Elements.

    2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.

    3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.

     

    Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.

    Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.

     

    Solution 4:

     

    On the drive on which you have installed PSE,on my machine it is on C:

       

    Go  to C:\Program Files\Adobe\Photoshop Elements  10\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain  plug-in. Remove that plug-in from that location and copy it somewhere  else.

       

    Now launch PSE and check if it works.

       

    For related post for Twain please see this:http://forums.adobe.com/message/2954743#2954743

     

    Thanks,

    Garry

     
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