Skip navigation
Currently Being Moderated

PSE 9 still crashing when saving after removing preferences

Nov 17, 2012 8:24 AM

When I try to save my work in PSE 9 it crashes every time.  I've removed preferences by pressing shift, control, option after launching the program.  The window came up if I wanted to remove preference I clicked yes.  Restarted my computer and relaunched PSE9 still crashes.


I've also removed the twain plug in this way:

Program Files\Adobe\Photoshop Elements 9\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain plug-in. Remove that plug-in from that location and copy it somewhere else.

I dragged it twice to my desktop but the file still seemed to remain in place (even though I had 2 new copies on my desk top), so the third time I did it, I clicked it and moved it to trash.  Again, I restarted my computer and relaunched PSE9 and it still crashes when trying to save.

Please help, I'm in the middle of a project that I need to finish and I can't do anything til I get this sorted out.

Thanks in advance for the help, it's much appreciated.


More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points