Skip navigation
MangaGal1981
MangaGal1981
Currently Being Moderated

Serious frustration over constant crashing of InDesign CS6

Nov 17, 2012 11:54 PM

Hi everyone

 

I am seriously beyond frustrated over constant crashing from InDesign CS6. If InDesign is a person, I would have slammed its face into the wall by now. Just these two days, while working on a 160 pages document, Indesign has crashed more than 20 times and everytime it does, the crash report is too large to post to pastebin.

 

Basically, when I reflow text, it crashed. When I tried generating TOC it crashed. While inserting new cross references, I mis-clicked and clicked on "update" instead and it crashed. When I deleted one page, it crashed. When I deleted one textbox, it crashed. I can't seem to stop it from crashing. I'm really really frustrated coz there's no one or place I can take the damn document to so that I can some answers from someone why it crashes soooo frequently. I did another document, which was around the same size, it was fine. No drama. Why this is different?

 

Is it because I have a running headers? So everytime I do something, it will update and then crash? Can I stop running headers from updating automatically? Can I set it to update manually?

 

I'm soooooooooooooooo over it. I can't seem to figure out the crashing problem. I have turned off Smart Flow thinking that it was what causing it. Still the same thing.

I'm running OSX Mountain Lion with SF4.

 

I'm sure it will crash again. I might have to post a pdf doc of the crash report.

 

Any idea will be appreciated

1027 Views   9 Replies   Latest reply: MangaGal1981, Nov 19, 2012 3:18 PM
 
Replies
  • MangaGal1981
    Currently Being Moderated
    1. MangaGal1981,
    Nov 18, 2012 12:41 AM   in reply to MangaGal1981
    Report

    It just crashed again. I've uploaded a pdf of the crash report. It's 77 (A3) pages long. http://dl.dropbox.com/u/29982882/crashreport.pdf

    Anyone who can tell me what's the problem that would be great. Thanks heaps.

     
    |
    Mark as:
  • Bob Levine
    Currently Being Moderated
    2. Bob Levine,
    Nov 18, 2012 5:26 AM   in reply to MangaGal1981
    Report

    I’m no expert in these things but I’m guessing a bad font.

     

     

     

    Remove the fonts you’re using from your system and then reopen the file. Substitute it with something else and then try again.

     

     

     

    Bob

     
    |
    Mark as:
  • Peter Spier
    Currently Being Moderated
    3. Peter Spier,
    Nov 18, 2012 5:29 AM   in reply to MangaGal1981
    Report

    OK, that's a hang, not a crash, which means the program is stuck trying to do something, and the reports are very difficult to read. John Hawkinson has supplied some information on how to conver the hang into a real crash which is easier to interpret, and you'll find them at Adobe Forums: InDesign CS5.5 Not Responding

     

    This might be related to running headers, but it's more likely to be related to cross-references if you are using them. Can you tell us something about the document and the structure?

     
    |
    Mark as:
  • Bob Levine
    Currently Being Moderated
    4. Bob Levine,
    Nov 18, 2012 5:34 AM   in reply to Peter Spier
    Report

    Ack! I was so busy looking at the rest of it I missed that part.

     

     

     

    See? Told you I was no expert in these.

     

     

     

    Bob

     
    |
    Mark as:
  • Peter Spier
    Currently Being Moderated
    5. Peter Spier,
    Nov 18, 2012 6:54 AM   in reply to Bob Levine
    Report

    It could very well be a font.....

     
    |
    Mark as:
  • MangaGal1981
    Currently Being Moderated
    6. MangaGal1981,
    Nov 18, 2012 2:48 PM   in reply to Peter Spier
    Report

    It could be a font but there's nothing I could do about it because it's a template document. I have to use that font, DIN by the way.

     

    Yes, there are cross references and some of them were transferred from Word doc when I placed text in. So I went through and removed those coz they were wrong anyway.

     

    I also added cross references to the running headers like this - http://www.youtube.com/watch?v=sBgBQJLErCM

     

    Basically, the style of the document (designed by another designer) had numbering in front of the chapter titles and it's throughout the document so there could be up to 12 running titles. I had a feeling it would be this because this is the only thing I did differently this time around using this file, but it's either this way or create 12 Master Pages.

     

    Does anyone know how else can I do a running headers with numbering?

    Thanks for your help.

     
    |
    Mark as:
  • Bob Levine
    Currently Being Moderated
    7. Bob Levine,
    Nov 18, 2012 5:44 PM   in reply to MangaGal1981
    Report

    You need to test the font out first. Remove it from the system and if the hangs stop you know that's the cause.

     

    Bob

     
    |
    Mark as:
  • Peter Spier
    Currently Being Moderated
    8. Peter Spier,
    Nov 19, 2012 3:59 AM   in reply to MangaGal1981
    Report

    It really would help, too, if you did the steps recommended inthe link above to genereate the additional crash report.

     
    |
    Mark as:
  • MangaGal1981
    Currently Being Moderated
    9. MangaGal1981,
    Nov 19, 2012 3:18 PM   in reply to Peter Spier
    Report

    Thanks Peter. I'm just waiting for the hang to happen again and then do the steps to get a crash report. I just haven't been working on that document.

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points