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Illustrator crashes when saving to PDF

Nov 18, 2012 6:15 PM

When I try to save a pdf from Illustrator, it crashes. I have CS5. It doesn't matter which settings I choose in the dialog box, it always shuts down illustrator and says Adobe Illustrator has stopped working....

 
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  • Currently Being Moderated
    Nov 18, 2012 6:38 PM   in reply to Y Rose

    Mac or Windows?

     

    If Windows it could be a conflict with Acrobat.  Do you also have Acrobat installed?  Have you tried trashing your Illustrator preferences?  I'm only throwing out random suggestions based on what I've read before as troubleshooting steps but I could be way off the mark.

     
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  • Currently Being Moderated
    Nov 18, 2012 6:52 PM   in reply to Y Rose

    could be a font issue that's corrupt somewhere.

     

    Check out this document and see if anything applies (you may have to scroll down a bit)

     

    http://helpx.adobe.com/creative-suite/kb/troubleshoot-launch-issues-pr oblems-cs5.html

     
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