Adobe Community: My PDF quits and I have to re-open

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1. Test Screen Name,

Nov 19, 2012 10:18 AM in reply to CelesteForrest53

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What software are you running (including full version number)?

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2. CelesteForrest53,

Nov 19, 2012 10:22 AM in reply to Test Screen Name

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Version 9.5.2. I have a co-worker who has version 10.1.4, and it happens to

him as well. We are proofreaders and this slows us down a lot.

On Mon, Nov 19, 2012 at 1:18 PM, Test Screen Name

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3. CelesteForrest53,

Nov 19, 2012 10:38 AM in reply to Test Screen Name

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Also, we have both Macs and PCs (both have the problem), and we have new OS

updates.

On Mon, Nov 19, 2012 at 1:21 PM, Jill Peri <jill@beyondwordsproofreading.com

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4. Phillip Jones,

Nov 19, 2012 1:15 PM in reply to CelesteForrest53

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If it the same File its either Corrupt, or the file size is too big for the amount of available memory on your computers. And are you trying to work on the same file from a server at the same time. That is a no-no. either one or the other but both at the same time.

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5. CelesteForrest53,

Nov 19, 2012 1:24 PM in reply to Phillip Jones

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No, the files are not corrupt. They are fine. This has been happening to us

for years but only when we work on files that have lots of art/photos.

Other files do not quit. The memory on our computers is huge and nearly

empty. We do not store files once we have finished. We send them off and

then delete them. We never work on the same PDFs. Only one person works on

a job/book. Thank you anyway.

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6. Phillip Jones,

Nov 19, 2012 4:30 PM in reply to CelesteForrest53

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Okay then you possibly have an issue with a specific Graphic Art piece. don't maybe a particular type.

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7. Bill@VT,

Nov 20, 2012 4:52 AM in reply to Phillip Jones

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Just as a test, you might want to empty the TEMP folder when this occurs and see if there is a change. When you have a lot of graphics there are potential problems because of the size that some folks use. You might want to try to use Reduce File Size or the PDF Optimize to reduce the size of the graphics used, particularly if you are only providing feedback as a proof Reader, not correcting the PDF.

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My PDF quits and I have to re-open

Nov 19, 2012 10:13 AM

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