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Cannot Install 10.5.1 Update

Nov 19, 2012 1:27 PM

Hello,

I have installed After Effects CS5.5 for Mac on OS X v10.7.5. I downloaded the After Effects CS5.5 10.5.1 update, and I cannot install it. The update installer vaporizes/quits/crashes before it can even appear in the Dock. I went looking for a crash log in the Console but did not find any trace of what did (or did not) happen.

Can the After Effects CS5.5 10.5.1 update be installed on Mac OS X v10.7.5? If so, where should I be looking to resolve this vaporize/quit/crash when I launch the 10.5.1 updater?

Thanks for reading!

263 Views 1 Reply Latest reply: Todd_Kopriva, Nov 19, 2012 1:29 PM

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1. Todd_Kopriva,

Nov 19, 2012 1:29 PM in reply to Nutmeg Tech

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Make sure that you downloaded the correct updater. See this page for details:
http://blogs.adobe.com/aftereffects/2011/06/after-effects-cs5-5-10-5-1 -update-fix-for-text-entry-bug-and-serial-number-problem.html

Note that there is only one bug fix in this updater, so unless you are working with large amounts of text in a single text layer, you may not even need to apply this update.

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Cannot Install 10.5.1 Update

Nov 19, 2012 1:27 PM

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