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IU Creative Services
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Web view problem - video assets playing without interaction

Nov 19, 2012 12:56 PM

Adobe - please look at the following web view of this folio - http://contentviewer.adobe.com/s/IU%20Libris/58c1f69ea4fe4fbe88da976d8 59b9993/CERR%20Timeline%20-%20Kelley%20School%20of%20Business%20Indian a%20University/A%20Timeline%20of%20The%20Internet%20&%20E-Retailing.ht ml

 

 

Safari and Chrome play video content without any interaction from the user - this is not the expected behaviour. Videos should only play when a user taps a button for it in the folio.

Firefox only renders two pages. :-(

 

With these new web views, each browser tends to give a much different user experience.

 

Is there anything that can be done on our end to circumvent these issues?

 

Thanks,

-Mark

 

Mark Kunoff

Informational Systems Specialist

IU Communications

Indiana University Public Affairs and Government Relations

 
Replies
  • Currently Being Moderated
    Nov 19, 2012 10:32 PM   in reply to IU Creative Services

    Hi Mark:

     

    Thank you for taking the time to report the issue. I took a look at the folio you linked to and was able to replicate the problem with Firefox. We will be looking into what is causing the problem.

     

    I would like to get some more information on the issue you encountered with videos playing automatically. I wasn't able to replicate the problem with Safari 6 and Chrome 23 on OS X 10.8. Could you please let me know which browser version you are using and on what operating system so I can try to replicate your problem?

     

    As for a possible workaround, I did review the folio.xml file and it appears that some of the videos are set to automatically start to play. For example the timelineSixties_201200806_johnTalbott.mp4 video and the IBM 5100 First Portable Computer commercial 1977.mp4 videos appear to be set to auto start. It's possible that this is what is causing the video to auto start in the web viewer. You can try removing the autostart option and republishing the article.

     

    If it is possible for you to share the InDesign files used to generate the folio, that would be helpful - you can reach out to me through a private message in this forum to arrange it.

     

    Martin Hecko

    Adobe Systems

     
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