Skip navigation
Vincent Edward
Currently Being Moderated

Photoshop Elements 8 organizer locks upas soon as i access it.  How do I free it up?

Nov 20, 2012 6:05 AM

I reinstalled the photoshop Elements 8 to correct the view display.  Now I cannot access Organizer as it locks up when i attempt to sign in. It seems to be trying to access a catalogue that I do not use.  How do I gain access to organizer? 

 
Replies
  • Currently Being Moderated
    Nov 20, 2012 6:09 AM   in reply to Vincent Edward

    Please create a new catalog when launching Organizer. On Welcome Screen, press Shift before you click Organize. It will open Ctalog mangement dialog. Create a new catalog and it should open Organizer with the newly created catalog.

     
    |
    Mark as:
  • Currently Being Moderated
    Nov 20, 2012 8:17 AM   in reply to Vincent Edward

    Glad to help.

     
    |
    Mark as:
  • Currently Being Moderated
    Nov 22, 2012 11:06 PM   in reply to 18qwer

    I see that your suggestion to hit Shift before opening Organizer opens the Catalog.  This did not work for me.  Nothing happens.

     

    Is there any other way to access or recreate the catalog file??

     

    Thanks,

     

    BZ

     

    ---------

    Bingo! After several hours of trying different things, this finally did it...

     

    PSE 7: http://kb2.adobe.com/cps/408/kb408913.html

    The PSE 7 tech note also applies to PSE 8 – replace 7.0 with 8.0 in the folder name it says to delete.

     

    I deleted the folder "Photoshop Elements 8.0.0" found in this location:

     

    C:\Users\USER NAME\AppData\Roaming\Adobe\Online Services\

     

    Now I can go to bed.

     

    Thanks,

     

    BZ

     

    Message was edited by: BZ74

     
    |
    Mark as:
  • Currently Being Moderated
    Nov 23, 2012 6:19 AM   in reply to Vincent Edward

    Walsh, Thanks alot for your wonderful compliments.

     

    BZ74, Are you able to resolve the issue?And yes you need to keep the key pressed.

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points