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Selected PDF Job Option doesn't exist...

Nov 20, 2012 8:22 AM

Tags: #joboptions #job_options

When I try to print to a .ps file I get the message:

 

"The selected PDF Job Option does not exist n the current installation. Either create this Job Option or select an available Job Option. Continue?"

 

Background:

 

Was using FrameMaker 7.2 previously. Recently bought Frame 11 (not an upgrade, full program) and installed it on a new machine that is running under Windows 7. I also bought and installed (didn't upgrade) Acrobat 11 after using Acrobat 7 for years on another machine. There are no previous versions of either app on my Windows 7 machines.

 

I copied two JobOption files from the old machine (Acrobat 7/Frame 7) to the new machine. They are stored in the same location where I found the preset JobOption files:

 

C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Settings

 

In FrameMaker I went to File --> Print Setup and selected Adobe PDF as my default "printer". I set the Default Settings for that printer to the JobOptions file I want to use, which is one of the two I brought over from the other machine (in other words, my JobOptions appear in the list of settings from which to choose).

 

When I go to print the Book in Frame (Ctrl-P to open the Print Book dialog) I click PDF Setup and the correct PDF Job Options file is shown based on my Print Setup configuration. When I click Set though, I get the above message. I don't understand this message since I both see and can select my JobOptions files in FrameMaker and in Acrobat/Distiller.

 

I tried reading through the Adobe PDF Creation Settings document to confirm where the JobOptions files need to be stored, but the information I found doesn't seem to cover Windows 7 (named locations don't exist on my system, e.g., Documents and Settings folder).

 

Can someone clarify for me whether I can use my custom JobOption files from Frame 7 in Frame 11, and if so, where I need to place them? Also, any clarification of this situation in general and why I'd be getting this message when clearly Frame and Acrobat both "see" my JobOptions since they arein the drop-down list, is appreciated.

 

BTW - I also edited one of my JobOptions in Frame 11 and Saved As a new file but still get the same alert when I proceed.

 

Thanks

 

EDIT: realizing that maybe I should have posted this in the Acrobat forum but since I am working from Frame and accessing settings via Frame, and getting a Frame errror, I started in this forum.

 
Replies
  • Currently Being Moderated
    Nov 20, 2012 8:25 AM   in reply to April Singer

    As with maker.ini, there may be multiple copies of the job options file (system and per-user), and a pecking order for priority.

     

    There's a further concern that newer Distillers may support some options which would not be in a legacy file, and even a chance that some legacy opts have changed or been deleted. Any of these could cause unobvious error messages.

     

    The simplest solution might be just to use the new Acrobat product to re-create the old Job definition(s). That's bound to store the file where it can be found.

     
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  • Currently Being Moderated
    Nov 20, 2012 8:37 AM   in reply to April Singer

    April,

     

    Try C:\Users\All Users\Adobe\Adobe PDF\Settings for placing your custom joboptions.

     

    FM stores the joboptions for each document as part of the Document Properties which may be different from what is stored in the book.

     
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  • Currently Being Moderated
    Nov 20, 2012 9:00 AM   in reply to April Singer

    It might be dependent upon how Acrobat was installed on your machine. In that case, your specific AppData\Roaming\Adobe\Adobe PDF\Settings folder should be the location for the custom joboptions.

     

    Sometimes a machine reboot gets rid of the gremlins...

     
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  • Currently Being Moderated
    Nov 20, 2012 2:55 PM   in reply to April Singer

    I had this same dilemma a while back. Storage locations of .joboptions files vary by Acrobat version and OS. Even then, there are multiple locations. The location you quoted in your original message seems to be a location that Acrobat stores master copies of default .joboptions, but doesn't actually read from. Anyway, every time I set up a new computer, it seemed like I had to research where to put my old .joboptions files. So I took notes! Here they are, largely quoted from various parts of Adobe help files:

     

    ===

     

    New PDF presets (.joboptions files) that you create are stored in the Settings folder in the following locations:

     

    Windows XP:

    Documents and Settings\[username]\Application Data\Adobe\[Version]\Adobe PDF

        Use "All Users" to make presets available to everyone. Try to keep only Adobe presets with RAH attribute (unchangeable) in this folder. Keep custom presets in individual user folders.

     

    Windows Vista:

    Users\[username]\AppData\Roaming\Adobe\InDesign\[Version]\Adobe PDF

        Use "Public" to make presets available to everyone. Try to keep only Adobe presets with RAH attribute (unchangeable) in this folder. Keep custom presets in individual user folders.

     

    Windows 7:

    C:\Users\All Users\Adobe\Adobe PDF\Settings  (program default settings)

    C:\Users\All Users\Adobe\Adobe PDF\Extras  (additional settings available, if moved to Settings)

    C:\Users\Mike\AppData\Roaming\Adobe\Adobe PDF\Settings  (custom user settings)

     

    Mac OS:

    [username]/Library/Application Support/Adobe/Adobe PDF

     

    These presets automatically appear in the Adobe PDF Presets menu.

     

    NOTE: PDFX4 presets do not show in Distiller because they contain features not supported in PostScript. These presets are useable, however, by Photoshop, Illustrator, and InDesign. You can also use Acrobat Preflight to convert files to PDFX4 compliance.

     

    Supplementary InDesign PDF presets are installed in the Adobe PDF\Extras folder. Use your system search utility to locate additional .joboptions files. You may also receive custom PDF presets from service providers and colleagues. For these presets to be listed in the Adobe PDF Presets menu, they must be moved to the Settings folder either manually or by using the Load command.

     

    =====

     

    Adobe PDF presets

    A PDF preset is a group of settings that affect the process of creating a PDF. These settings are designed to balance file size with quality, depending on how the PDF are used. Most predefined presets are shared across Adobe Creative Suite applications, including InDesign, Illustrator, Photoshop, and Acrobat. You can also create and share custom presets for your unique output requirements. A saved PDF preset file has the suffix .joboptions.

     

    A few of the following presets are not available until you move them from the Extras folder (where they installed by default) to the Settings folder for custom settings.

     

    Typically, the Extras and Settings folders for default settings are found in (Windows) Documents and Settings/All Users/Application Data/Adobe/Adobe PDF, (Vista) ProgramData/Adobe/Adobe PDF, or (Mac OS) Library/Application Support/Adobe PDF. The default settings files installed with Distiller are Read Only and Hidden.

     

    The custom settings are found in (Windows) Documents and Settings/[username]/Application Data/Adobe/Adobe PDF/Settings, (Vista) Users/[username]/AppData/Roaming/Adobe/Adobe PDF/Settings, or (Mac OS) Users/[username]/Library/Application Support/Adobe/Adobe PDF/Settings.

     

    ==

     

    Some presets are not available in some Creative Suite applications.

     

    Review your PDF settings periodically. The settings do not automatically revert to the default settings. Applications and utilities that create PDFs use the last set of PDF settings defined or selected.

     

    High Quality Print

        Creates PDFs for quality printing on desktop printers and proofing devices. This preset uses PDF 1.4, downsamples color and grayscale images to 300 ppi and monochrome images to 1200 ppi. It also embeds subsets of all fonts, leaves color unchanged, and does not flatten transparency (for file types capable of transparency). These PDFs can be opened in Acrobat 5.0 and Acrobat Reader 5.0 and later.

     

    Oversized Pages

        Creates PDFs suitable for viewing and printing of engineering drawings larger than 200 x 200 in. (508 x 508 cm). These PDFs can be opened in Acrobat and Reader 7.0 and later.

     

    PDF/A-1b: 2005 (CMYK and RGB)

        Used for long-term preservation (archival) of electronic documents. PDF/A-1b uses PDF 1.4 and converts all colors to either CMYK or RGB, depending on which standard you choose. These PDFs can be opened in Acrobat and Reader versions 5.0 and later.

     

    PDF/X-1a (2001 and 2003)

        PDF/X-1a requires all fonts to be embedded, the appropriate PDF bounding boxes to be specified, and color to appear as CMYK, spot colors, or both. Compliant files must contain information describing the printing condition for which they are prepared. PDF files created with PDF/X-1a compliance can be opened in Acrobat 4.0 and Acrobat Reader 4.0 and later.

    PDF/X-1a uses PDF 1.3, downsamples color and grayscale images to 300 ppi and monochrome images to 1200 ppi. It embeds subsets of all fonts, creates untagged PDFs, and flattens transparency using the High Resolution setting.

     

    Note: The PDF/X1-a:2003 and PDF/X-3 (2003) presets are placed on your computer during installation. However, they aren’t available until you move them from the Extras folder to the Settings folder.

     

    PDF/X-4 (2007)

        This preset is based on PDF 1.4, which includes support for live transparency. PDF/X-4 has the same color-management and International Color Consortium (ICC) color specifications as PDF/X-3. You can create PDF/X-4-compliant files directly with Creative Suite 3 applications (Illustrator, InDesign, and Photoshop). In Acrobat 9, use the Preflight feature to convert PDFs to PDF/X-4 DRAFT.

    PDF files created with PDF/X-4 compliance can be opened in Acrobat 7.0 and Reader 7.0 and later.

     

    Press Quality

        Creates PDF files for high-quality print production (for example, for digital printing or for color separations to an imagesetter or platesetter). However, it does not create files that are PDF/X compliant. In this case, the quality of the content is the highest consideration. The objective is to maintain all the information in a PDF file that a commercial printer or print service provider requires to print the document correctly. This set of options uses PDF 1.4, converts colors to CMYK, and downsamples color and grayscale images to 300 ppi and monochrome images to 1200 ppi. It embeds subsets of all fonts and preserves transparency (for file types capable of transparency).

    These PDF files can be opened in Acrobat 5.0 and Acrobat Reader 5.0 and later.

     

    Note: Before creating a PDF file to send to a commercial printer or print service provider, find out what output resolution and other settings are required. Or, ask for a .joboptions file with the recommended settings. You sometimes must customize the Adobe PDF settings for a particular provider and then provide a .joboptions file of your own.

     

    Rich Content PDF

        Creates accessible PDF files that include tags, hypertext links, bookmarks, interactive elements, and layers. This set of options uses PDF 1.6 and embeds subsets of all fonts. It also optimizes files for byte serving. These PDF files can be opened in Acrobat and Reader 7.0 and later. (The Rich Content PDF preset is in the Extras folder.)

    Note: This preset was called eBook in earlier versions of some applications.

     

    Smallest File Size

        Creates PDF files for displaying on the web or an intranet, or for distribution through an email system. This set of options uses compression, downsampling, and a relatively low image resolution. It converts all colors to sRGB, and (for Adobe Acrobat Distiller-based conversions) does not embed fonts. It also optimizes files for byte serving.

    These PDF files can be opened in Acrobat and Reader 6.0 and later.

     

    Standard

        Creates PDF files to be printed to desktop printers or digital copiers, published on a CD, or sent to a client as a publishing proof. This set of options uses compression and downsampling to keep the file size down. However, it also embeds subsets of all (allowed) fonts used in the file, converts all colors to sRGB, and prints to a medium resolution. Windows font subsets are not embedded by default. PDF files created with this settings file can be opened in Acrobat and Reader 6.0 and later.

     
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  • Currently Being Moderated
    Nov 20, 2012 2:51 PM   in reply to April Singer

    An additional note: If you installed the PDF Creation Add-on that comes with FrameMaker AND Acrobat, you probably have a damaged PDF creation capability. The two are not compatible. If that is the case, you will have to uninstall FM, its PDF Creation Add-on, and Acrobat. Then reinstall Acrobat and FM without the add-on to fix things.

     
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  • Currently Being Moderated
    Nov 20, 2012 2:58 PM   in reply to Mike Wickham

    Oops. I inadvertently left out Windows 7 location in the message above and edited it to add them:

    C:\Users\All Users\Adobe\Adobe PDF\Settings  (program default settings)

    C:\Users\All Users\Adobe\Adobe PDF\Extras  (additional settings available, if moved to Settings)

    C:\Users\[username]\AppData\Roaming\Adobe\Adobe PDF\Settings  (custom user settings)

     
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  • Currently Being Moderated
    Nov 20, 2012 11:37 PM   in reply to April Singer

    This is an appropriate forum. The message derives from FM11 and I have had many examples of it.

     
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  • Currently Being Moderated
    Nov 20, 2012 11:42 PM   in reply to Mike Wickham

    This is definitely not a damaged file. as I can report the same message:

     
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  • Currently Being Moderated
    Nov 21, 2012 6:43 AM   in reply to April Singer

    Sadly, if you didn't specifically choose NOT to install it, I believe

    that FrameMaker installs the add-on by default. The installation screens

    could use some work to make things more obvious. At installation, if I

    recall correctly, there is a screen that pops up with vague language

    about installing options or features or something-- or maybe about

    installing "all features" or something like that. I can't remember the

    language, but the PDF Creation Add-on is listed by itself (the only

    option) with a prechecked checkbox on the right side of the screen. I

    remember thinking, "Sheesh. If I didn't know that I do NOT want that

    add-on, FM would automatically put it there and it's not at all clear

    that it's even a choice to make."

     

    I believe the add-on shows up in Control Panel's list of programs as

    "Adobe PDF Creation Add-on" or something like. I know that it did in a

    recent trial version of FM11. So you might look there to see if it's

    listed. If it is installed, you'll probably have to uninstall it,

    Acrobat, and maybe FrameMaker, too-- and then reinstall without the

    add-on-- in order to put things right. The add-on and Acrobat do not get

    along.

     
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  • Currently Being Moderated
    Nov 21, 2012 7:01 AM   in reply to April Singer

    I'm not sure if deactivating is necessary if you are going to reinstall

    on the same machine. You might want to do it anyway, to play it safe.

    I'm sure someone else will know.

     

    I don't think it matters in which order you install Acrobat or FrameMaker.

     

    On Windows 7, the Public folder replaces All Users. I just noticed,

    though, that Acrobat is NOT creating the public profiles in the Window 7

    location it says in help! Sheesh! I found them here, instead:

     

    C:\Users\Public\Documents\Adobe PDF\Settings

     

    But if you want them only for your username, they go here:

     

    C:\Users\[username]\AppData\Roaming\Adobe\Adobe PDF\Settings

     
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  • Currently Being Moderated
    Nov 21, 2012 8:27 AM   in reply to April Singer

    April,

     

    You only need to deactivate a license if you're moving it to another machine, otherwise you can leave it as is. As Mike mentioned, if you used the default FM installation, then it automatically adds the PDFcreator add-on which would have hosed your Acrobat installation to varying degrees. You have to deselect that option and the install screen isn't very clear on this issue.

     

    Also, when  (re)installing, do Acrobat first, then FM and also install it using an adminstrator account/priviliges.

     
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  • Currently Being Moderated
    Nov 21, 2012 1:15 PM   in reply to April Singer

    make sure you apply the FM 11 patch - that fixes the book printing error

     
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  • Currently Being Moderated
    Nov 21, 2012 2:00 PM   in reply to April Singer

    Dear April:

    you sound close to tears. I know the feeling as does everyone who has to earns their living with FrameMaker. It is a high anxiety software. The log file will only tell you at what page Frame fell over. 

    There is probably nothing wrong with your page.

     

    The first thing I would check is that pesky dialogue in the Distiller dialogue. Unclick the "rely on system fonts." which I invariably forget to unclick after a new install when one's hopes are high and the clock is ticking.

     

    Without adequate documentation, one is obliged to use vodoo methodology. My favourite vodoo trick at the time of writing in book mode is to upadate all files three times, with all boxes clicked.

     

    You have to have the personality of a honey badger to get anything done in FM11.

     

    Keep going

    Rob

     
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  • Currently Being Moderated
    Nov 26, 2012 5:12 AM   in reply to Rob from Mustang land

    > My favourite voodoo trick at the time of writing in book mode is to update all files three times, with all boxes clicked.

     

    It definitely takes more than one pass if you click the Apply Master Pages box.

     

    That is entirely unreliable in FM7 inside Update Book, so we do it as a separate option, file-by-file, before doing an Update Book.

     
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  • Currently Being Moderated
    Nov 26, 2012 7:06 AM   in reply to Error7103

    Thanks anonymous:

    I am glad I am not alone.

    I am going to try 5x now.

    I wish we knew a little about how FrameMaker sorts its scratch disk space...

    I know it uses about four hundred (judging from the cleanups so there are a lot of things going on.

    I will experiment with Update all files with Apply Master pages clicked.

    I have also tried creeping up on apply Master pages, updating first cross references then numbering and so on.

     

    I think its time to move onto Robohelp and too hell with pdfs.

     
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  • Currently Being Moderated
    Nov 26, 2012 7:23 AM   in reply to Rob from Mustang land

    > I will experiment with Update all files with Apply Master Pages clicked.

     

    AMP is probably unstable, in part, due to the fact that what we are giving it to do may be unstable. I've seen cases where combinations of MP assignments and degenerate page layouts cause the layouts needed to oscillate. Doesn't fit - move to new page - needs MP update - now fits on previous page - AMP it - doesn't fit - around we go, etc.

     

    FM in general doesn't recursively apply formats until there are no more changes, possibly because there are cases where it might loop indefinitely. Self-referential cycles of Xrefs (and insets, I imagine), can grow until they blow up at 4GB, but they grow only once per open or update.

     

    So we need to Update until there are no more changes, and some things need to be done before others.

     
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  • Currently Being Moderated
    Nov 27, 2012 7:41 AM   in reply to April Singer

    April,

     

    Glad to see that you've finally go tit all sorted out.

     

    However, why are you doing the print to .ps route and then distilling? The SaveAsPDF route is now recommended (and is working quite realiably on most standard installations). If you ever need to prepare PDFs for print output and use CMYK or spot colours, then your method will not create the desired output.

     

    Also ensure that the AdobePDF printer instance is always the default in a FrameMaker session to avoid any surprises in PDF creation. The Sundorne SetPrint utiility ( http://www.sundorne.com/FrameMaker/Freeware/setPrint.htm  )  is a great freebie plug-in that does this invisibly for you.

     
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  • Currently Being Moderated
    Nov 27, 2012 8:16 AM   in reply to April Singer

    April,

     

    Have a look at Klaus Daube's enhanced toolbars for FM11 at:

     

    http://www.daube.ch/docu/fmaker66.html

    http://daube.ch/docu/fmaker67.html

     

    There's also a lot of good information, tips, tricks, documentation and manuals available from his site. Highly recommended.

     

    [I've been around as the sysop/host/moderator for the FM forum since the Frame Technologies days on Compuserve ]

     
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