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mark__m
mark__m
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"File Import Failure Unsupported format or damaged file" in CS6 but fine in CS5.5

Nov 21, 2012 9:59 AM

Hello All.

 

Recording in Pal DV AVI from Sony Z5U with MRC1K compact flash recorder.

Imported files to computer using the Sony utility, and also tried dragging and dropping.

Some files import to Premiere Pro CS6.03, but others give "File Import Failure: Unsupported format or damaged file,".

The files that do import show up as 4:3 and I have to modify /  interpret footage to get them to show as 16:9,

However, these same files play back just fine in Windows Media Player.

Intriguingly these files import just fine to Premiere Pro CS5.5, and also show up correctly as 16:9.

 

I can't figure out why some files import into CS6 and others don't....

 

Anyone else seen this kind of behavior?

 

(Normally I record in HDV and I've never had problems importing from MRC1K into Premiere, but the client specifically requested DV files for their ease of editing...)

 

Cheers

 

Mark

 

PS When I use the DV recoverer utility on these files they import just fine into CS6....

1727 Views   10 Replies   Latest reply: Howard V Mills, Dec 12, 2012 6:14 AM
 
Replies
  • Jim Simon
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    1. Jim Simon,
    Nov 21, 2012 10:25 AM   in reply to mark__m
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    Are these .avi or .dv files?

     
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  • mark__m
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    2. mark__m,
    Nov 21, 2012 10:30 AM   in reply to Jim Simon
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    .avi files, Jim.

     
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  • Jim Simon
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    3. Jim Simon,
    Nov 21, 2012 11:45 AM   in reply to mark__m
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    OK.

     

    What does Gspot show?  Post a screen shot.

     

    http://www.headbands.com/gspot/index.htm

     
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  • mark__m
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    4. mark__m,
    Nov 22, 2012 8:01 AM   in reply to Jim Simon
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    Hi Jim,

     

    OK, here's the video that imports OK into CS6.03 but that Premiere CS6.03 sees as 4:3:gspot good file.JPG

    And here's the one that won't import into CS6.03 but is happily opened by CS5.5 and correctly seen as 16:9:

     

    gspot bad file.JPG

     

    Can you spot the difference? Thanks for having a look at this.

    Cheers

    Mark

     
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  • Harm Millaard
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    5. Harm Millaard,
    Nov 22, 2012 9:13 AM   in reply to mark__m
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    They are type 1 and you need type 2. So you need to rewrap them.

     
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  • mark__m
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    6. mark__m,
    Nov 22, 2012 9:19 AM   in reply to Harm Millaard
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    Harm, the .avi in the top picture imports just fine into CS6, despite being type 1.
    The .avi in the bottom picture does not import into CS6, but it does import into CS5.5

    Therefore I don't think it's a type 1 or 2 issue.
    What I'm trying to figure out is why one .avi file should import into CS6 and not another, despite them seeming to show identical attributes in Gspot.

     
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  • Jim Simon
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    7. Jim Simon,
    Nov 23, 2012 6:01 PM   in reply to mark__m
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    The size of the second file could be a factor.  Take Harm's advice and change it to AVI 2.0, see if that helps.

     
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  • Howard V Mills
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    8. Howard V Mills,
    Dec 11, 2012 8:25 AM   in reply to Jim Simon
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    Mark, I too recently started using the MRC1 and ran into the exact issue you're experiencing when I inadvertently recorded to DV rather than HDV.  Were you ever able to figure this out?

     

    Jim - how does one change from AVI 1.0 to AVI 2.0?

     

     

    Thank you,

    HM

     
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  • mark__m
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    9. mark__m,
    Dec 11, 2012 8:51 AM   in reply to Howard V Mills
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    Howard, I didn't get to the bottom of it, just filed a bug report, since it's clearly a bug as previous versions of Premiere import the file just fine.

    I used the DVRecoverer utility to make Premiere CS6 import the file. Here's the link:
    http://forums.adobe.com/message/3848868

     
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  • Howard V Mills
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    10. Howard V Mills,
    Dec 12, 2012 6:14 AM   in reply to mark__m
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    I agree, it does seem like a bug.  I was able to import my footage by using a free utility (DVdate) to convert from AVI type 1 to AVI type 2. 

     

    I hope this info will be helpful to someone.

     

     

    Thank for your help,

    HVM

     
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