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yoav_sraya
Currently Being Moderated

Problem on download premiere cs6

Nov 21, 2012 9:56 AM

Tags: #adobe #premiere_pro #cs6

helo... I am download adobe application manager because i wont to download adobe premiere cs6, when the download was finish. I received an error: The application was unable to start correctly (oxc000007b). Click OK to close the application/

 

i check the system requirements,

 

i receive the error after I open the Adobe Application Manager and download premiere then I open the premiere after the download was completed. and I

receive the error

 

i dont no what to do.. Thanks in advance


 
Replies
  • Currently Being Moderated
    Nov 21, 2012 10:09 AM   in reply to yoav_sraya

    A common cause of a Memory Address issue, is that some process, or program has either mis-reported its used memory addresses, or has told the OS that it has released them, when it has not.

     

    Are you on a PC?

     

    If so, at Start>Run, type MSCONFIG. Then, look in your Services and Startup Tabs, to see just what is loading at bootup. Post a screencap of both Tabs, and someone might be able to see processes, or programs, that are totally unnecessary, and can be the cause.

     

    It might be helpful to see this article, on what info (especially your system) is necessary for others to help you: http://forums.adobe.com/thread/961741?tstart=0

     

    Good luck,

     

    Hunt

     
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  • Currently Being Moderated
    Nov 21, 2012 11:43 AM   in reply to yoav_sraya

    If the problem wasn't solved, why did you mark Bill's answer as the correct solution?  Now people might skip over your question thinking it's solved.

     
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  • Currently Being Moderated
    Nov 21, 2012 4:27 PM   in reply to yoav_sraya

    What programs and processes did you find in Services and Startup?

     

    Also, do you have any active, real-time-scanning anti-virus, anti-malware, or anti-anything running?

     

    Good luck,

     

    Hunt

     
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  • Currently Being Moderated
    Nov 21, 2012 4:28 PM   in reply to yoav_sraya

    You should be able to go back, and retract the "Correct Answer" assignment.

     

    I agree with Jim, that that will likely confuse things.

     

    Good luck,

     

    Hunt

     
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