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naif0527
Currently Being Moderated

My flash keeps crashing why?

Nov 21, 2012 4:34 PM

Tags: #adobe #crash

I have deleted and re-downloaded the most recent adobe flash and updated my foxfire and my games on facebook is still crashing.  How do I fix this?  ( I am not a programmer or computer wiz)

 

PLEASE HELP ME


 
Replies
  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Nov 27, 2012 3:39 PM   in reply to naif0527

    Sorry this is occurring for you.  I'm assuming you are running Windows.  If so, can you please take a look at this FAQ and try the troubleshooting steps listed:

     

    How do I troubleshoot Flash Player's protected mode for Firefox?

     
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  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Nov 29, 2012 4:11 PM   in reply to naif0527

    Nilsa,

    I'm glad you worked around this problem.  Did you try disabling protected mode or reverting to a previous version of Flash Player in Firefox (as outlined in the FAQ?)

     

    We utilize FAQs due to the amount of traffic we receive.  FAQs are also helpful when the original question lacks specific information that would help us diagnose the problem (like operating system, browser and flash player version, url, steps to reproduce, etc.)

     

    Chris

     
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