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Paul Galbraith
Currently Being Moderated

No thumbnails for some videos in PE11 Organizer

Nov 21, 2012 3:40 PM

I can view/edit MP4 videos that come from my phone, in PE11, but there is no thumbnail that shows up in the organizer.  It seems to be isolated to the MP4 videos from this device ... is this common, is there anything I can do to get thumbnails to be displayed (right clicking and ask for a new thumbnail to be generated doesn't work).

 
Replies
  • Currently Being Moderated
    Nov 21, 2012 4:18 PM   in reply to Paul Galbraith

    Is that an iPhone?

     

    If yes... you say you CAN edit, so these may not help

    Iphone won't edit http://forums.adobe.com/thread/881246

    -and http://forums.adobe.com/thread/1011411?tstart=0

    -and a fix http://forums.adobe.com/thread/934466

     
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