• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Acrobat XI Pro is asking to accept the license terms. But the terms are blank ...

New Here ,
Nov 22, 2012 Nov 22, 2012

Copy link to clipboard

Copied

I recently installed the Acrobat XI Pro via my Creative Cloud subscription.

The application is installed and can be launced. But after a few moments a message appears saying that I should accept the license terms. After this the application shuts down and the Application Manager opens showing the license agreement window. But there is no text shown and nothing happens when clicking the accept-button.

I am on a Mac Mini 2.7 Ghz Intel Core i7 with OS X 10.7.5.

My system language is danish. But all CSS applications are running in english.

Anyone experienced similar problems?

Thanks

Ole

TOPICS
Creative Cloud

Views

1.2K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Nov 22, 2012 Nov 22, 2012

You will need to deactivate and reactivate one of your other installed Adobe Creative software.  For more details please see Blank EULA screen appears on Acrobat XI launch - http://helpx.adobe.com/acrobat/kb/blank-eula-screen-appears-acrobat.html.

Votes

Translate

Translate
Adobe Employee ,
Nov 22, 2012 Nov 22, 2012

Copy link to clipboard

Copied

You will need to deactivate and reactivate one of your other installed Adobe Creative software.  For more details please see Blank EULA screen appears on Acrobat XI launch - http://helpx.adobe.com/acrobat/kb/blank-eula-screen-appears-acrobat.html.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 22, 2012 Nov 22, 2012

Copy link to clipboard

Copied

Works great now - Thanks

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 23, 2012 Nov 23, 2012

Copy link to clipboard

Copied

LATEST

Excellent thank you for the update!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines