Without actually being able to open the file itself it will probably be difficult to figure it out.
Can you post the pdf or the original ai file somewhere so we can try it ourselves?
Never happened to me, and without checking the file, the only thing that I can suggest is to make sure there is a checkmark in front of the Print option that is in the dialog that opens when you double click a layer in the Layers panel.
Hi, Thank you for responding. I can upload the file but I'm not sure how?
Upload to to somewhere like yousendit.com, dropbox.com or wikisend.com and provide a link.
Take care, Mike
Thank you Mike. I have saved the illustrator pdf to http://wikisend.com/download/334690/14.pdf