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Bought new laptop, but seriel number is now locked out.

Nov 23, 2012 3:40 PM

Just bought a new workbook, Mac Air. Everything was fine for a couple of weeks, I registerd it to the laptop ok,  and then the sign came up on lauch to get application manager today, a new version.


I downloaded that and it says PS CS5 is already on two computers.


But it's only on my desktop! So now the laptop is locked out.  what happend?



  • Currently Being Moderated
    Nov 23, 2012 3:46 PM   in reply to kevin4545

    Only Adobe Customer Service can help with activation issues like this, so call or chat with them.  As long as you bought things from Adobe, or an Adobe Authorized Reseller then your serial-number should be ok, unless, of course, you posted it somewhere.

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