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dug the mug
Currently Being Moderated

CS5 failing to launch

Nov 24, 2012 7:21 PM

Greetings,

 

My CS5 is failing to launch! I tried to export a file from Lightroom 4 and it just doesn't launch. Then I get the Adobe Application Manager launching, but nothing happens. I can't quit it, so I then force quit it.

 

I've uninstalled & reinstalled the software to no avail. I'm over it.

 

Can anybody help pleeeeeeeease???

 
Replies
  • Currently Being Moderated
    Nov 24, 2012 7:32 PM   in reply to dug the mug

    Reset the preferences.  Start PS and immediately hold down the shift alt ctrl keys.  If fast enough will get a reset window.

     
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  • Currently Being Moderated
    Nov 25, 2012 1:02 AM   in reply to dug the mug

    We need some system info and a better description of what you are actually trying to do. Sounds like AUM/ AAM is simply trying to find a compatible version of Camera RAW and install it because your image is not supported in CS5's version of ACR. Check this:

     

    Camera Raw plug-in | Supported cameras

     

    Camera Raw-compatible Adobe applications

     

    Mylenium

     
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  • Currently Being Moderated
    Nov 25, 2012 5:36 PM   in reply to dug the mug

    Along with Mylenium's questions, one common cause of launch failure is an obsolete video driver.

     

    What is the make and model of you video card/chip?

     

    What is the version and date of your installed video driver? Is that the latest version from the mfgr.?

     

    What OS are you on?

     

    Good luck,

     

    Hunt

     
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  • Currently Being Moderated
    Nov 25, 2012 7:11 PM   in reply to dug the mug

    It should run on ACR 6.7 which is last version of CS5. 

     

    Think CS5.1 was the rent by month version?

     
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  • Currently Being Moderated
    Nov 25, 2012 7:35 PM   in reply to dug the mug

    Maybe you should try reinstalling LR 4 and not allowing the update to 4.2.  

     
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