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HannahRPS
Currently Being Moderated

I am a creative cloud member but DPS app builder still says I need a serial number

Nov 24, 2012 9:46 PM

Tags: #problem #app #help #adobe #dps #ipad #cs6 #creative_cloud #digital_publishing_suite

Hi

I am an adobe (paid) creative cloud member. I am wanting to be able to submit an app using the DPS App builder but it currently says

Step 1. Build your app using the DPS App Builder Wizzard

Step 2. Activate your app by redeeming your purchased serial number

Step 3. Submit your app to the iTunes Store.

Why is it still saying I need a serial number when I am a creative cloud member?

Thank you!

 
Replies
  • Currently Being Moderated
    Nov 25, 2012 4:57 PM   in reply to HannahRPS

    Make sure that you follow Creative Cloud workflow by clicking on Create App from Folio Builder Panel. Also your delete your current build, reinstall DPS App Builder and Try again. If you do not have the delete button in your App builder, let us know.

     
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  • Currently Being Moderated
    Nov 28, 2012 9:58 PM   in reply to HannahRPS

    Did you uninstall and re-install Viewer Builder and DPS tools? Also it looks like we will have to delete your existing build. Send me your DPS app builder id via PM.

     
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  • Currently Being Moderated
    Jan 2, 2013 12:29 AM   in reply to HannahRPS

    Send me a PM with your Adobe id and contact details.

     
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  • Currently Being Moderated
    Jan 2, 2013 12:36 AM   in reply to HannahRPS

    Glad to know it worked

     
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