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longg1
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Bridge CS6: Output to PDF not working/Blank

Nov 25, 2012 8:50 AM

Tags: #output #cs6 #brdige

Using Mac Mini: Lion OS.

Adobe CS6 Photoshop / Bridge

 

This Output worked in the past. Sometime in the last month it has stopped working.

 

I select three images for examples and want to create a simple pdf (content sheet)

Nothing fancy, no watermark.

 

I have reset the preference settings at bridge startup with the (hold alt key) still doesn't work.

 

Any help would be great.

 

Thank You

Greg

937 Views   13 Replies   Latest reply: Omke Oudeman, Apr 28, 2013 1:36 PM
 
Replies
  • Kendall Plant
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    1. Kendall Plant,
    Nov 25, 2012 10:12 PM   in reply to longg1
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    Hi Greg. You’ve posted your question in a forum that is for beginners trying to learn the basics of Photoshop.  I'm moving your question to the Bridge General Discussion forum for specialized attention to your situation.

     
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  • Curt Y
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    2. Curt Y,
    Nov 26, 2012 6:19 AM   in reply to longg1
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    If on a Mac you have to hold Option key to reset preferences.   Should get a reset box with 3 options.

     
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  • Omke Oudeman
    3,058 posts
    Nov 27, 2004
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    3. Omke Oudeman,
    Nov 26, 2012 6:48 AM   in reply to longg1
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    Greg, can you clarify a bit more.

     

    What exact versions do you have of OSX and Bridge (About Bridge)

     

    What do you mean with the past (same versions a few weeks ago or other set up). And what is blank, can you provide a screenshot of your Output workspace so we can see what you are seeing (or not seeing)?

     

    Since Curt is on Windows he is probably not aware of the fact that on a Mac the Alt and Option key are the same :-)

     
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  • Curt Y
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    4. Curt Y,
    Nov 26, 2012 8:45 AM   in reply to Omke Oudeman
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    And just when I thought I had the keys for a Mac labeled correctly.   

     

    If Alt and Option keys are the same just have Apple eliminate the Option key, would make use PC guys happier. 

     
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  • Omke Oudeman
    3,058 posts
    Nov 27, 2004
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    5. Omke Oudeman,
    Nov 26, 2012 9:16 AM   in reply to Curt Y
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    would make use PC guys happier. 

     

     

    What's in a name...

     

    But if you really want to get happy you should start to use a Mac yourself, and don't tell me you feel to old for that my dear friend, with your PC knowledge a Mac will be a piece of cake for you, thus leaving a lot of time to spend on other happy things (besides enjoying a Mac) 

     
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  • longg1
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    6. longg1,
    Nov 26, 2012 2:07 PM   in reply to Omke Oudeman
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    OSX 10.8.2

    Bridge : CS6 (version 5.0.1.21)

     

    No software updates have been installed. The Output would give me option to PDF or Web.

    Nothing is happening now. The RIGHT hand window pane is completely empty.

    I select my three images, click on Output and nothing happens. (Just three selected images and and empty pane on the right hand side.)

     

    As of a month ago, this worked. I selected three images and Output, a whole window would show up with options to adjust the layout of my pdf sheet.

    I could fill in the header and footer, select columns and rows, resolution. Everything. Now nothing shows up.

     

    I can't describe it anymore than that.

    Thanks for any help

    Greg

     
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  • longg1
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    7. longg1,
    Nov 26, 2012 2:11 PM   in reply to Omke Oudeman
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    Adobe Bridge Output Screenshot.png

     
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  • Omke Oudeman
    3,058 posts
    Nov 27, 2004
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    8. Omke Oudeman,
    Nov 26, 2012 2:24 PM   in reply to longg1
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    The RIGHT hand window pane is completely empty.

     

     

    Thanks for the screenshot and it is indeed very odd.

     

    Can you first try to select the triangle next to the row with workspace names (Output amongst them and selected as per your screenshot) and from the drop down menu under the triangle select 'reset workspace'

     
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  • longg1
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    9. longg1,
    Nov 26, 2012 2:32 PM   in reply to Omke Oudeman
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    It did not work as you suggested.

    Next?

     

    Thanks for any suggestions

    Greg

     
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  • Omke Oudeman
    3,058 posts
    Nov 27, 2004
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    10. Omke Oudeman,
    Nov 26, 2012 3:27 PM   in reply to longg1
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    Next?

     

    In Bridge Preferences (menu Adobe bridge CS6 / Preferences) select the 'Start Up scripts section and see if the script "adobe Output Module is listed and if there is a check mark in front of it.

     

    If there is no check mark select it and you probably will be OK.

     

    Otherwise a reinstall of PS (that contains Bridge as an application) might be solving this problem and bring back the Output module script

     
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  • longg1
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    11. longg1,
    Nov 26, 2012 5:00 PM   in reply to Omke Oudeman
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    Startup Script was not the problem or solution.

    I completed a full uninstall, and then clean install after a system reboot.

    I updated software too.

     

    Bridge is now working 100%.

    Thank you for the suggestions and responses.

     

    Issue resolved.

    Greg

     
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  • DavidRamsey
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    12. DavidRamsey,
    Apr 28, 2013 12:37 PM   in reply to Omke Oudeman
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    I am experiencing the same issue. The Adobe Output module is missing from the scripts in preferences. My question is... Is it possible to simply install the missing script and not have to go thru the hassel of uninstalling and reinstalling the whole shebang. Thanks, David

     
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  • Omke Oudeman
    3,058 posts
    Nov 27, 2004
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    13. Omke Oudeman,
    Apr 28, 2013 1:36 PM   in reply to DavidRamsey
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    My question is... Is it possible to simply install the missing script and not have to go thru the hassel of uninstalling and reinstalling the whole shebang

     

     

    First restart Bridge holding down option (Mac) or ctrl (Win) and choose reset preferences.

     

    Otherwise provide more details about OS, computer and exact Bridge version.

     
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