As said, I downloaded a pdf file from web and liked to save it , but it saved itself as .ASPX. I was unaware of this, then I found the saved files could not be opened by XPro, and within second, the XPro failed to boot up.
I uninstalled the program, used the cleaning software, and tried to reinstall Acrobat X again. But this time, it did not work!
Very frustrated!! The disk showed that I had the XPro installed and did not enable reinstallation.
Please help, my assignment due day is coming!!!
Attached the summary report:-
Many thanks in advance!
From the screen shot of your install log it appears you received a 1603 error. Please try the steps listed in Error 1603 | Install | CS5 products - http://helpx.adobe.com/creative-suite/kb/error-1603-install-cs5-produc ts.html.
You may also want to review your install logs in greater detail by following the steps listed at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 -cs5.html.
Finally your initial issue sounds more like an issue with the site you were trying to download the PDF from. Instead of offering you a PDF they offered you an ASPX file. I would try a different web browser once you have Acrobat reinstalled. It is either an issue with the site or your web browser. Try a different web browser if the problem continues.
Many thanks in responding to me.
I am not technically savvy and failed to follow your steps; I finally sought for help from customer hotline.
The problem is fixed with one little step missed: changing the system locale.
Interestingly is that, the XPro has giving me lots of chances to reinstall, especially during my urgent & important moments