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Reinstalled CS3 won't work

Nov 25, 2012 5:11 PM

I own Photoshop CS3.  My computer hard drive crashed so I am reinstalling everything.

 

I originally downloaded CS3 from Adobe and I have the product Key.  I have a backup of the original Adobe files that I downloaded in 2010, on a CD.  I put a copy of the files on my new C: drive and then installed the software.  It installed fine, but when I open up CS3 it freezes, it shows the CS3 menus but I can't do anything else.

 

Is it because I didn't deactivate my old CS3?  (I can't deactive because the hard drive is toast)

 

Any help?

 

thanks Ian

289 Views   3 Replies   Latest reply: Curt Y, Nov 25, 2012 5:25 PM
 
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  • Bill Hunt
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    1. Bill Hunt,
    Nov 25, 2012 5:16 PM   in reply to treephoto1
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    If the issue IS Activation, a call to Adobe Customer Support will get that cleared up.

     

    Good luck,

     

    Hunt

     
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  • Curt Y
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    2. Curt Y,
    Nov 25, 2012 5:20 PM   in reply to treephoto1
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    Congratulations on being one of the smart ones to make a CD of your original download.  I would try resetting preferences first to see it that helps.

     

    Start PS and immediately hold down shift alt ctrl keys.  If fast enough you will get a reset window.

     

    Also, update your GPU drivers from the manufacturer.  Same with printer and scanner.   They can be cause of problems.

     
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  • Curt Y
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    3. Curt Y,
    Nov 25, 2012 5:25 PM   in reply to treephoto1
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    If you have any thoughts of upgrading you have until the end of this December to get upgrade prices.  After that you will have to pay full price.  CS3 Bridge was a buggy version and so worth the upgrade.  Beware however you really need 64bit and 8 gig of ram to reap all the benefits of CS6.

     
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