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RobinBrown1009
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quick and guided areas have disappeared

Nov 25, 2012 5:36 PM

I purchased Elements 11 and then downloaded a set of free actions.  Now the quick and guided areas have disappeared.  The quided area on the right is nothing but a big black area.  Any ideas on where they have gone and how can I get them back?

 
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  • Currently Being Moderated
    Nov 26, 2012 1:49 AM   in reply to RobinBrown1009

    I believe your swf files for quick and guided edits have been corrupted. The best way is to reinstall the product. Before installing again, make sure following folder and files have been deleted.

    • C:\ProgramData\Adobe\Photoshop Elements\11.0\Locale\<your locale>\Workflow Panels\ for windows  and  /Library/Application Support/Adobe/Photoshop Elements/11.0/Locale/<your locale>/Workflow Panels/ for Mac
     
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