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m_cain
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Win Installer

Nov 25, 2012 11:45 PM

I am getting Win Installer error: "This installation package is not supported by this processor type". Contact Your Vendor - I am running a Pentium Duel-Core Processor E5700 @ 300 GHZ and 2 GB of ram.  Vista 32 bit Win O/S.  I tried installing twice and received this message both times.

 

Is there a work around for this?  Otherwise I have a software that is of no use to me...

 

Thank you,

 

m_cain

414 Views   5 Replies   Latest reply: Bill Hunt, Nov 29, 2012 6:12 PM
 
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  • Test Screen Name
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    1. Test Screen Name,
    Nov 26, 2012 12:01 AM   in reply to m_cain
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    Did you check the system requirements (a lot of things don't work with Vista)?

     
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  • Bill@VT
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    2. Bill@VT,
    Nov 26, 2012 12:47 PM   in reply to m_cain
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    What package are you trying to install?

     
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  • m_cain
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    3. m_cain,
    Nov 26, 2012 3:42 PM   in reply to Bill@VT
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    Adobe Premiere Element 11

     
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  • m_cain
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    4. m_cain,
    Nov 28, 2012 12:18 AM   in reply to Bill@VT
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    OK - I figured it out...  "This installation package is not supported by this processor type" The "Processor" should have been the clue (32 or 64 bit) - I am running 32 and the download folder has two executable's - one being 32 and the other 64  - the associated documentation did not explain why there were two different executable's - problem solved took a leap of faith and tried the other executable and it loaded fine.

     
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  • Bill Hunt
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    5. Bill Hunt,
    Nov 29, 2012 6:12 PM   in reply to m_cain
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    Great news - problem solved.

     

    With that CPU, I was afraid that it was going to be the SSE instruction set, but it was not.

     

    Good luck,

     

    Hunt

     
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