Skip navigation
Donna929
Currently Being Moderated

stuck on people recognition

Nov 26, 2012 10:29 AM

just upgraded from elements 8  to 10 and it wont allow me to work in the organizer, stuck on installing people recogition, help

 
Replies
  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Nov 26, 2012 10:35 AM   in reply to Donna929

     

    Launch the Organizer and from the menu click:

    Edit >> Preferences >> Media Analysis

    Switch off everything by un-checking all the boxes and clicking OK.

     
    |
    Mark as:
  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Nov 26, 2012 10:49 AM   in reply to Donna929

    Try holding down the shift key whilst clicking on Organize from the welcome screen.

     

    Then select your catalog and open from the Catalog Manager

     
    |
    Mark as:
  • Currently Being Moderated
    Nov 26, 2012 10:49 AM   in reply to Donna929

    Here is a workaround:

     

    When you launch Organizer, press the Shift key during launch. it will open the Catalog manager dialog. Create a new catalog (say DUMMY). it will now open the Organizer in this catalog. As it does not have any image, it wont search for any image. turn off media-analysis as told by 99jon.

     

    Then switch back to your previous catalog using option File>> Manage Catalogs.

     
    |
    Mark as:
  • Currently Being Moderated
    Nov 26, 2012 11:07 AM   in reply to Donna929

    Please do not import the new images after creating the new catalog. With the blank catalog you firstly need to switch off media analysis as told by 99jon in point 1.

     
    |
    Mark as:
  • Currently Being Moderated
    Nov 26, 2012 11:19 AM   in reply to Donna929

    Now go to File >> Manage Catalogs. There select the earlier catalog you used to use. If its showing your Elements 8 catalog, it's best to use that one.

    Then as you don't need dummy and dummy1 catalogs, single click on them and press Delete.

     
    |
    Mark as:
  • Currently Being Moderated
    Nov 26, 2012 11:37 AM   in reply to Donna929

    Well I did not know if this preference is catalog specific.

    Do you need your earlier catalog? Or you can start over again with a fresh catalog?

    Before installing I want to make sure it's a media analysis issue.

     

    Can you please make a catalog again (say dummy) and then before importing any image, turn off all the options in Media Analysis. Then import some images, ans see if it let you use Organizer?

     
    |
    Mark as:
  • Currently Being Moderated
    Nov 26, 2012 12:03 PM   in reply to Donna929

    No dont delete that catalog. Now we know it's the Media Analysis issue.

    I am suggesting you one workaround. Open that catalog, your original one. Let the Organizer hang.

    Open the Task Manager, in the processes tab you will find ElementsAutoAnalyzer.exe running. Right click on it and End that process. Now may be after 1-2 minute you will find Organizer running fine.

    If it is, uncheck those options in this catalog.

     
    |
    Mark as:
  • Currently Being Moderated
    Nov 27, 2012 10:16 AM   in reply to Donna929

    Did you get it sorted?

     
    |
    Mark as:
  • Currently Being Moderated
    Nov 27, 2012 1:52 PM   in reply to Donna929

    Done please do give this a try as well:

     

    On Welcome Screen hold down the Ctrl, Alt, and Shift keys and click Organize. Keep holding down the keys until you see the Catalog window. Select your faulty catalog and click Repair.  Select “repair anyway” even if PSE doesn’t find problems.

     

    Then for good measure, click Optimize.

     
    |
    Mark as:
  • Currently Being Moderated
    Apr 2, 2013 10:23 AM   in reply to Donna929

    Donna 929, Wondering whether you ever sorted this issue as I have just upgraded from Elements 8 to 11 and am facing the same fault?

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points