Skip navigation
Crescent59
Currently Being Moderated

Program crashes whenever I save. CS4 Version. Please Help.

Nov 26, 2012 1:17 PM

Tags: #cs4 #illustrator #problem #pdf #files #crash #saving #crashes #opening

Okay, so the detials is whenever I try to save a file (even if I start a new file), the program only saves a portion of it.... as a pdf (so there is no layers and not a true illustrator.ai document) and it will sometimes crash on me.
I also have a hard time opening (existing) files up. I double click on them... I left click, use the "open with..." option... the best option is to use the file-->open file, but that only works half the time.

I tried uninstalling/re-installing Illustrator, and that doesn't work...
Adobe refuses to help me since I don't have the latest version: CS6....  -. __-.

If you know anything that may help, please let me know.

Thank you.

 

(also using a MAC two btw... if that helps...)

 
Replies
  • Currently Being Moderated
    Nov 26, 2012 1:20 PM   in reply to Crescent59

    What operating system?

     

    Saving locally or the a network?

     

    Have to reset Illustraotr preferences? (Unisntalling and reinstalling does not do this)

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points