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Program crashes whenever I save. CS4 Version. Please Help.

Nov 26, 2012 1:17 PM

Tags: #cs4 #illustrator #problem #pdf #files #crash #saving #crashes #opening

Okay, so the detials is whenever I try to save a file (even if I start a new file), the program only saves a portion of it.... as a pdf (so there is no layers and not a true document) and it will sometimes crash on me.
I also have a hard time opening (existing) files up. I double click on them... I left click, use the "open with..." option... the best option is to use the file-->open file, but that only works half the time.

I tried uninstalling/re-installing Illustrator, and that doesn't work...
Adobe refuses to help me since I don't have the latest version: CS6....  -. __-.

If you know anything that may help, please let me know.

Thank you.


(also using a MAC two btw... if that helps...)

  • Currently Being Moderated
    Nov 26, 2012 1:20 PM   in reply to Crescent59

    What operating system?


    Saving locally or the a network?


    Have to reset Illustraotr preferences? (Unisntalling and reinstalling does not do this)

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