Adobe Community: Problems installing Photoshop Elements 11

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1. Jeff A Wright,

Nov 26, 2012 3:44 PM in reply to Roland Barrett

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I adjusted the title of this thread as it was previously titled with your e-mail address.

What is the exact error message you are receiving when you try to install? You can also review your installation logs by following the steps listed at Troubleshoot install using logs | Elements - http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-usin g-logs-elements.html.

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2. Roland Barrett,

Nov 27, 2012 8:32 AM in reply to Jeff A Wright

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The exact message is: "The following applications are using files that need

to be updated by this setup. elementsAutoAnilyzer.exe,dynamiclinkmanager

(dynamiclinkmanager.exe)"

Roland

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3. Jeff A Wright,

Nov 27, 2012 8:33 AM in reply to Roland Barrett

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Does the error allow you proceed? Could you possibly provide a screen shot of the error? You can find directions on how to post a screen shot at http://forums.adobe.com/docs/DOC-2324.

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4. Roland Barrett,

Nov 28, 2012 5:40 AM in reply to Jeff A Wright

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Everything is now installed and working. I had to uninstall all the Adobe software including Netsession and reinstalled starting with the Adobe Photoshop Elements 11 first.

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5. Jeff A Wright,

Downloading, Installing, Setting Up

Problems installing Photoshop Elements 11

Nov 26, 2012 3:43 PM

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