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Difficulty installing premier elements 10

Nov 26, 2012 6:40 PM

Using for first time. Downloaded music and other data for program. Hit organize and ran 30 min slowly getting to 100%, then said "encountered a problem and had to shut down" - twice. Now when I open it is "gathering user information" over 40 min. What  to do?

  • Currently Being Moderated
    Nov 27, 2012 10:37 AM   in reply to bwohl

    Moving this discussion to the Premiere Elements forum.  It appears Bwohl has the software installed but is facing difficulties using the Organizer.

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  • Currently Being Moderated
    Nov 27, 2012 11:00 AM   in reply to bwohl

    Can you provide the specs. of your computer, the installation Path and also some info on the file types, that you are trying to add in Organizer.


    Thanks, and good luck,



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